Lead Critical Facility Engineer

BGISHarwood, ND
Onsite

About The Position

BGIS is currently seeking a Lead Critical Facility Engineer (Data Center) to join the team in Harwood, ND. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. Position Summary: The Lead Critical Facility Engineer trains, mentors and manages daily activities of critical facility engineering teams. The position is responsible for maintaining important mechanical, electrical and control systems in a critical environment facility. Key job activities include delivering timely and quality client service while providing a sustainable approach to data center systems maintenance. The Lead Critical Facility Engineer demonstrates BGIS values daily in communication with the client and other team members.

Requirements

  • High School Diploma or equivalent.
  • Three years of experience in similar working environment with HVAC or Electrical knowledge helpful.
  • Knowledgeable in either electrical or mechanical work or related facility systems preferred.
  • Two years of experience in mission critical infrastructure, including generators, UPS systems, HVAC systems, fire/life safety systems, BMS systems, and CMMS systems.
  • Demonstrated ability to lead and coordinate teams.
  • Detailed oriented with strong organizational skills.
  • Strong interpersonal, presentation, and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries, or complaints.
  • Working knowledge of mechanical, electrical, and life safety systems typically used in critical environments.
  • Demonstrated ability to lead and coordinate teams.
  • Excellent verbal and written communication skills with client service focus to establish and maintain professional client and vendor relationships.
  • Experience writing MOP’s and SOP’s.
  • Time Management focus to prioritize and complete work in a timely basis.
  • Knowledge of Microsoft Office Suite including Word, Excel and Outlook and Adobe Acrobat.

Nice To Haves

  • SharePoint and Power BI experience is a plus.
  • Working at heights training/certification preferred.

Responsibilities

  • Train, mentor and manage daily activities of critical facility engineering teams.
  • Maintain important mechanical, electrical and control systems in a critical environment facility.
  • Deliver timely and quality client service while providing a sustainable approach to data center systems maintenance.
  • Demonstrate BGIS values daily in communication with the client and other team members.
  • Maintain a positive and professional working relationship with internal and external clients.
  • Provide back up to the Critical Facility Manager as a point of contact for clients and project teams.
  • Provide input, develop, maintain account, site, and client reporting as requested.
  • Complete client service requests in a timely manner.
  • Respond to emergency calls.
  • Contribute to the completion of other key initiatives as assigned.
  • Prioritize work duties and assign daily tasks to ensure completion of all activities in a timely and quality manner.
  • Support the creation, review, and approval of critical environment procedures.
  • Monitor and maintain Computerized Maintenance Management System usage and reporting.
  • Supervise contractors.
  • Ensure adherence to BGIS safety policy and procedures.
  • Lead and prioritize Critical Facility Engineer daily, weekly, and monthly work order assignments.
  • Perform maintenance to ensure the highest level of efficiency without disruption to the business.
  • Complete routine maintenance tasks in accordance with BGIS Safety Policy and Procedures.
  • Resolve maintenance issues and troubleshoot, evaluate, and recommend system upgrades.
  • Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Review and maintain equipment data for potential improvements, monitor system data for abnormal trends, and suggest adjustments.
  • Order parts and supplies for maintenance and repairs.
  • Lead development of new projects.
  • Request proposals for outsourced work.
  • Monitor vendors and contractors to ensure their work meets BGIS and client standards.
  • Accurate and timely completion of work order requests.
  • Escalate issues to Critical Environment Facility Manager as needed.

Benefits

  • medical
  • dental
  • vision
  • prescription coverage
  • health savings account
  • flexible spending account (both healthcare and dependent)
  • 401(k) with a Company match
  • Paid Time Off
  • paid company holidays
  • short term and long-term disability
  • life insurance
  • employee assistance program
  • tuition reimbursement
  • paid parental leave
  • gym membership discount
  • team member referral bonus
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