LEAD COORDINATOR - GUEST SERVICES / HOST- OCEAN PRIME SARASOTA

Cameron Mitchell Restaurants•Sarasota, FL

11d•Onsite

About The Position

CAMERON MITCHELL RESTAURANTS is seeking a LEAD COORDINATOR to join our team! Our mission is to make ‘Raving Fans’ of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. The Guest Services team is responsible for creating a positive first impression and making guests feel welcome, both on the phone and in person. This role controls the seating of guests to ensure quality of service, guest satisfaction, and to maximize sales opportunities.

Requirements

A genuine approach to hospitality
Individuals who exemplify leadership, kindness, and positivity
“Yes is the Answer!” Mentality
Those who value teamwork, family, and community
All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Responsibilities

Reports to work on time as indicated on the work schedule.
Ensures uniform meets restaurant requirements and is maintained and cleaned.
Practices positive personal hygiene and cleanliness habits during all work shifts.
Exemplifies hospitality standards.
Answers guests' questions about the restaurant.
Handles requests and complaints with guest satisfaction as the priority.
Cooperates with management and co-workers to assist others with duties, if needed.
Communicates suggestions for improvement in a positive fashion.
Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
Reports potentially unsafe conditions and uses materials and equipment properly.
Knows emergency procedures in the restaurants.
Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.