Lead Coordinator, Accreditation and Program Evaluation

University of OttawaOttawa, ON
Onsite

About The Position

This position is responsible for managing all aspects of the accreditation and evaluation processes for the School of Pharmaceutical Sciences. Oversees the development, planning and organization of the Accreditation Visits by the Canadian Council for Accreditation of Pharmacy Programs (CCAPP). This position is also responsible for quality assurance matters and provide rigorous, balanced and timely information to facilitate effective curricular decision making and continuous quality improvement of the Pharmacy program. Supports the strategic decisions of the Director of Accreditation and ensures access to real time data, analyses and reports.

Requirements

  • Bachelor’s degree in business administration, Statistics or other quantitative science
  • 4 years’ experience in research data/analysis, project management or equivalent
  • Knowledge of accreditation standards, regulations, and policies as well as other sources of information in order to be able to make decisions on data collection.
  • Training/experience in providing administrative support and training in office procedures and practices.
  • Excellent knowledge and experience of project management.
  • Experience in an academic environment.
  • Strong organizational, planning, interpersonal, decision-making and presentation skills.
  • Analytical, interpretive, research and problem-solving skills to process large amounts of data and information.
  • Self-motivation and results-oriented behaviour.
  • Abilities in writing English interpretive reports, flowcharts, project plans and proposals; good knowledge of English grammar and spelling.
  • Tact, diplomacy, professionalism and ability to interact with a wide variety of people in many different contexts and to establish productive relationships.
  • Ability to speak in public, prepare presentations and present to various audiences.
  • Excellent computer skills and proficiency with the MS Office software.
  • Thorough knowledge of Microsoft Excel.
  • Bilingualism (English and French).

Responsibilities

  • Collects, organizes and analyzes the data for the review process, including preparation and writing of the self-evaluation of the Pharmacy program for review by the Director of Accreditation.
  • Prepares detailed reports and compiles Institutional Self Study (ISS) reports, as required.
  • In collaboration with the Director of Accreditation, leads the design, collection and analyses of academic datasets connected to surveys and evaluations to ensure effective program evaluation and academic/medical education research.
  • Gathers, analyzes and reports the data that supports numerous critical functions outlined in the School’s mission including student files, administrative reporting, course evaluation and accreditation.
  • Interacts with school and faculty leadership and staff to determine project goals and needs; review outcomes and develop reports to ensure all projects are fully and successfully completed.
  • Develops, implements and updates systems to measure performance on academic dimensions of the program related to accreditation standards.
  • Monitors updates to ensure intended outcomes in place.
  • Creates and executes project plans and revises as appropriate to meet changing needs and requirements.
  • Bring forth proposals to the Director of Accreditation to resolve complex policy issues pertaining to the accreditation program such as policies related to the academic environment in areas of non-compliance.
  • Works in collaboration with the Director of Accreditation to resolving accreditation non-compliance issues and findings.
  • Coordinates internal teams/task forces and provides support for accreditation activities and its subcommittees.
  • Organizes accreditation / evaluation meetings, creates agenda and minutes, tracks action items and provides reports on status.
  • Organizes and coordinates the Accreditation Visit including liaising with partners to set and manage the schedule.

Benefits

  • competitive salary
  • defined benefit pension plan
  • group insurance coverage
  • employee and family assistance program
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