Lead Coordinator, Academic Administration (Psychedelics Program)

University of Ottawa•Ottawa, ON

12h•CA$72,437 - CA$91,502•Onsite

About The Position

The Faculty of Social Sciences is thrilled to announce the launch of its new Psychedelics and Consciousness Studies Program, the first of its kind. This new contractual position within the Faculty of Social Sciences will be mainly responsible for supporting this new program. Develops, administers, and evaluates projects for the Graduate Studies Office (GSO) at the Faculty of Social Sciences. Executes and monitors logistical activities related to the delivery of programs while developing and maintaining communication platforms and strategies. Coordinates and performs tasks related to academic activities.

Requirements

Knowledge of academic, administration & project management principles normally acquired through university studies or an equivalent combination of training, education and experience
Minimum five years of demonstrated experience in a similar role
Strong organizational skills and attention to detail in a fast-paced environment
Demonstrated ability in all stages of project processes, including initiating, planning, executing and closure.
Able to facilitate effective and diverse community consultations, programs, and initiatives
Demonstrated ability to relate to and respect students and faculty with diverse backgrounds, experiences and identities in ways that build trust and confidence while meeting their unique needs
Keen attention to discretion, confidentiality, and tact
Experience interpreting, explaining and applying academic regulations and procedures
Strong communication skills, including experience with web-design, social media and creating content required to reach different stakeholder audiences
Experience in program evaluation and/or research with demonstrated skills in qualitative and quantitative data collection, analysis and knowledge dissemination
Analytical skills to determine needs and provide advice and guidance.
Collegial and a team player, able to work both independently and within a team.
Organizational, interpersonal and communication skills, as well as good judgment, tact and diplomacy.
Experience using computer systems (uoCampus, Talisma, Calculator, Document Manager, or similar systems) and applications and platforms such as Windows, word processing software, databases, spreadsheets, email and the Internet
Ability to make and implement decisions quickly
Bilingualism – French and English (spoken and written)

Nice To Haves

Experience working in a postsecondary institution or other complex organization is an asset
Experience in an advising role and in customer service in an academic setting

Responsibilities

Performs a variety of operational functions related to the delivery of a program in the context of an academic environment.
Coordinates multiple projects, including all operational activities around project delivery efficiently and within budget.
Troubleshoots unanticipated complications within the scope of project execution and recommends creative solutions to ensure operational continuity.
Evaluates and adjusts project activities based on feedback from participants and stakeholders.
Maintains accurate records for key historical data, program metrics, and reporting to internal and external stakeholders.
Develops and coordinates project communication (Project scope, procedures, correspondence, status updates, training material, reports ect).
Ensures all communication materials are presented using language appropriate to the stakeholders.
Participates in and shares with internal and external working groups to facilitate partnerships and collaboration in relation to ongoing projects.
Demonstrate a positive attitude and an adaptable and collaborative style; take actions that respect the needs and contributions of others and work effectively in teams to accomplish organizational goals; embrace change and be open and flexible to new ideas and approaches.
Prepares recommendations to the Academic Administrator and implements decided changes to projects.
Facilitates required training for members of the project team/Faculty.
Provides a final report and recommendation to the Academic Administrator.
Analyze and evaluate projects (including but not limited to procedural reviews, IT needs to determine and recommend if changes are warranted to increase efficiency and workflows.
Under the direction of the Manager, Graduate Academic Administration, develops evaluation plans, data collection, analysis, and synthesis as well as report writing and knowledge dissemination.
Anticipates, analyzes, and interprets student needs, determines the policies and procedures to be implemented, diagnoses and formulates recommendations to resolve student issues and ensures the implementation of recommendations.
Solves complex problems and ensures the necessary follow-ups.
Performs frontline/student facing duties as required to understand and appreciate the reality of students and their principal agents for the implementation service improvement projects.
Reviews and refines processes to increase productivity and efficiency.
Provides guidance to students and staff on academic processes and regulations related to academic files.
Coordinates academic processes under the incumbent’s responsibility, such as student enrollment, admission, scholarships, research activities, student advisement and convocation.