Lead Cook - Hanauma Bay Cafe - $25/HR

SSA Group, LLC • Honolulu, HI

27d • Onsite

About The Position

This position is for a Lead Cook at Hanauma Bay Cafe, operated by SSA. SSA has over 50 years of experience partnering with cultural attractions to enhance their hospitality services. They focus on integrating admissions, culinary, and retail with innovation and a human-centered approach to create seamless guest experiences. Their philosophy, '452 Hospitality,' emphasizes people, innovation, and operational intelligence to create lasting positive impacts for partners and their communities.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving/decision-making skills combined with the ability to be organized.
• Ability to remain flexible in a fast-paced environment.
• Must be a team player, personable, professional, upbeat, and energetic, and take initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary, which includes lifting.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
• Kitchen experience needed.
• All educational backgrounds are eligible.

Nice To Haves

• Leadership experience preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client, embodying 452 Hospitality.
• Collaborate with Kitchen Managers and Chefs to complete daily restaurant preparation (Back of House and line).
• Meet daily standards for quick service, food service, safety and quality, availability, merchandising, and guest service.
• Ensure adequate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste management.
• Maintain safe food handling practices.
• Adhere to proper uniform, hygiene, hand-washing, and glove usage standards.
• Maintain a safe work environment by following all safety rules.
• Follow daily prep and item lists as assigned.
• Support operations in the assigned role and assist with gaps as necessary.
• Respond actively and efficiently to guest and client feedback, reporting to supervisors to mitigate potential complaints.
• Communicate with the Restaurant Supervisor and/or Food Operations Manager regarding any issues with daily service or quality.
• Stay knowledgeable about all menu items, prices, and specials to share with guests.
• Assist with dishwashing as needed.
• Perform other tasks as deemed necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program: Get access to a portion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (eligibility requirements apply).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave.
• Holiday pay of 1.5x the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed