Lead Content Distribution Engineer

The Walt Disney Company • New York, NY

2d • $135,400 - $181,600 • Remote

About The Position

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Requirements

• Minimum of 7 years of experience managing caching solutions
• Understanding of streaming video protocols (HLS) and how it interacts with caching
• Ability to perform Network Troubleshooting
• Effective communication, written and verbal
• Passion for troubleshooting and debugging
• Experience in a Content Distribution Network environment
• Knowledge of video players and impact on cache logic
• Bachelors degree required

Nice To Haves

• HTTP/DNS/Internet Architecture
• Caching (Varnish)
• Web Serving (NGINX, HAProxy)
• Cloud Technologies (AWS, GCP)
• Scripting Languages (Python, et al)
• Security Protocols (SSL Certificates, TLS)
• Configuration Management (Ansible, AWX)

Responsibilities

• Configure and manage CDN configurations in the Disney Distribution Mesh
• Actively manage OpenCache deployments with ISPs globally
• Actively review performance metrics across our caching infrastructure for improvements (in concert with operations and performance management teams)
• Review capacity and ensure alignment with global distribution strategy
• Oversee Day-to-Day operations of Disney Distribution Mesh
• Participate in tooling development to integrate 3rd party CDNs into unified control plane
• Operational Management Contact for CDN support – actively managing incidents via communication with CDN support teams
• Identifying areas for caching configuration tuning and adjustment
• Work to solve caching issues in concert with our operations and engineering organizations
• Provide consultation on caching solutions to internal stakeholders
• Provide senior tier-3 on call evaluation, escalation and support
• Focus on operations & management of cache solutions
• Support product driven initiatives and projects
• Develop engineering tooling and automation
• Training & mentoring

Benefits

• full range of medical, financial, and/or other benefits
• bonus
• long-term incentive units

What This Job Offers

• Job Type: Full-time
• Career Level: Senior