Lead Concierge Full Time

GUARDIAN SECURITY SERVICES • Washington, DC

4d • $21 - $22 • Onsite

About The Position

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships. Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Requirements

• High school diploma or equivalent required
• Prior residential concierge experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public
• Need to have computer literacy skills
• Neat and professional appearance
• Ability to provide excellent customer service and work well with people
• Detail oriented and able to handle multiple functions at the same time
• Must display exceptional communication skills
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services
• Must be flexible and have open availability
• Must display strong planning, organizational, and time management skills
• Ability to maintain exceptional attendance and punctuality standard
• Upon hire, employee must successfully complete a background investigation and reference check

Nice To Haves

• Worked with 250+ units
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred

Responsibilities

• Providing excellent member service
• Maintaining strong professional relationships
• Problem solving
• Running the front desk efficiently
• Submitting reports
• Maintaining logs
• Producing signage
• Providing excellent customer service
• Working well with people
• Handling multiple functions at the same time
• Maintaining exceptional attendance and punctuality standards
• Assisting with around-the-clock coverage

Benefits

• Equal opportunity employer status
• Consideration for employment without regard to race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law
• Commitment to integrity, excellence, and diversity among its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED