Lead Concierge Security Officer

GardaWorld • San Francisco, CA

5d • Onsite

About The Position

GardaWorld Security Services is seeking a Lead Concierge Security Officer. This role emphasizes building meaningful connections and providing excellent customer service in environments such as office towers, hotels, and shopping centers. The position requires working with people on all shifts and ensuring the safety and protection of individuals and property.

Requirements

• Authorized to work in the U.S.
• Able to provide documentation of High School Diploma or GED
• First aid certification is an asset
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• State security license (BSIS Guard Card)
• Additional 32hr. BSIS security trainings (Additional security training can be obtained during the hiring process)

Nice To Haves

• At least 1 year of security supervisory experience is preferred
• Security, Military, Law Enforcement experience

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Benefits

• Medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities
• Uniform provided at no cost

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED