About The Position

This position can be located in any of Amtrak's main office locations - Wilmington, DE; Philadelphia, PA; Chicago, IL; Washington, DC; Boston, MA; New York, NY. Travel will be required throughout the territory. Maintain shared responsibility for overseeing the company's systemwide compliance with federal regulations, railroad operating rules, safety rules and practices including within the Transportation, Infrastructure Maintenance & Construction Services and Mechanical departments. Ensure that critical safety assurance, QA and QC processes are in place and in compliance with Federal, State, and Local laws and regulations pertaining to safety and other legal requirements. Identify and improve compliance with the rules and procedures that have the greatest potential for reducing risk and increasing safety. Evaluate safety, compliance and other data as necessary; report identified trends in compliance and safety performance and related incidents across the company; and partner with internal and external organizations to design and implement improvements to QA-related internal controls.

Requirements

  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
  • Plus 6 years of relevant work experience.
  • Valid Drivers' License
  • Ability to analyze, interpret, summarize, communicate, and act on quantitative and qualitative data
  • Self-motivated and able to work independently
  • Effective organizational, administrative, and personal computing skills
  • Proficiency in Microsoft Word, Excel, SharePoint and PowerPoint
  • Demonstrated working knowledge of applicable FRA, Transport Canada, and/or OSHA safety regulations, policies, programs, as well as understanding of Amtrak safety rules and practices (or similar safety rules and practices in an applicable work environment)
  • Knowledge of compliance, safety assurance, and/or QA reviews and procedures

Nice To Haves

  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
  • Plus 8 years of relevant work experience.
  • Certification in QA/QC, safety, or related discipline (International Organization for Standardization [ISO], Transit Safety and Security Program [TSSP], Occupational Safety and Health Administration [OSHA], World Safety Organization [WSO], etc.).
  • Current or prior railroad operating rules or roadway worker protection qualifications.
  • Knowledge of regulatory inspection processes, including related to the issuance of defects and violations (FRA, OSHA, EPA, Transport Canada, etc.).
  • Experience reviewing and analyzing specialized railroad data (e.g., locomotive event recorder data).
  • Experience utilizing data analysis tools including Microsoft Power BI and/or Enablon safety software.

Responsibilities

  • Conduct quality and safety assurance activities including audits to assess Amtrak programs for effectiveness and to ensure compliance with all applicable federal, state, and local laws and regulations and Amtrak standards, rules and policies, including OSHA, Transport Canada, and FRA safety regulations. These activities include interviewing Amtrak employees and other pertinent parties; reviewing and analyzing documents, records, and data; and conducting on-site and remote observations and inspections of railroad activities and assets.
  • Utilize data to ensure that correct methods are being applied to ensure safety and compliance, and to recommend process improvements.
  • Ensure that review data gives statistically valid representation and all required documentation is adequately and correctly prepared, documented and maintained.
  • Produce audit reports and related deliverables, verbally communicate the results of assurance activities, and ensure that required corrective and preventive action has occurred.

Benefits

  • Health, Dental, and Vision Insurance
  • 401K with Employer Match
  • Generous Paid Time Off
  • Wellness Programs
  • Railroad Retirement Benefits
  • Paid Caregiving Days and Backup Care
  • Health Savings Account
  • Public Service Student Loan Forgiveness
  • Fertility and Family Building Benefits
  • No-cost Personal Health Advocate
  • Student Loan Assistance
  • Adoption and Surrogacy Assistance
  • Medical Plan Opt-out Credit
  • Tuition and Education Reimbursement
  • Paid Family Leave
  • Life Insurance
  • Rail Pass Privileges
  • Short- and Long-term Disability Insurance
  • Employee Assistance Program
  • No-cost Financial Advisor Sessions
  • Commuter and Flexible Spending Accounts
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