Lead Commercial Strategy Manager (Pro)

Thumbtack•San Francisco, CA

8d•$159,800 - $243,100

About The Position

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. About the Commercial Strategy Team The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale. The team goes where the problems are and are key to enabling future growth opportunities. About the Role In this role, you will be a dedicated resource for the Pro org, serving as a thought partner to leaders on critical initiatives that shape the Pro business trajectory. You will drive strategic planning cycles, stand up 0-1 initiatives, and unblock & unlock operational scale across our most critical Pro programs. While this role will exclusively support our Pro teams, it will sit within the central Commercial Strategy team, so you will still benefit from like-minded strategy and operations teammates to collaborate with. This is a fast-paced, fluid role in an organization scaling rapidly. Success in this role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, “bringing structure to chaos”, as we like to say. You’ll work closely with executives, product and engineering leaders, marketers, sales, finance, etc. so strong business acumen, communication, collaboration skills and the ability to push progress on multiple fronts are essential. This role requires a self-starter mindset and the ability to take ownership of complex, high-priority problems from day one.

Requirements

7-9+ years in management consulting, investment banking, private equity, bizops, or strategy roles
A “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structure
Ability to build analytical models and translate them into executive-level insights
Demonstrated ability to build strong cross functional relationships and influence leaders at all levels
Proficient with AI tools, can show tremendous leverage and impact using AI
Owner attitude and mentality that rolls up your sleeves to “Get Stuff Done”
Adept at influencing without authority and working with internal/external partners from all backgrounds
Growth mindset - you care about impact and going the extra mile

Responsibilities

Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress; this role is extremely cross-functional
Be a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them - with minimal guidance
Identify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change
Develop, test, and incubate new ideas (products and businesses)
Own ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis, financial analyses)
Be dynamic, resourceful, and willing to advocate for projects internally and externally - influencing without authority will be critical to success
Be a trusted advisor to the Senior Director of Commercial Strategy, VP of Commercial Operations, and Chief Commercial Officer