Lead Roofing Service Technician
About The Position
This position is responsible for leading and efficiently performing various commercial low slope roofing installations while utilizing safe work practices and driving overall crew performance, job quality, and job site safety. The Lead Service Technician provides on-site leadership, direction, and accountability to ensure projects are completed safely, on time, and to company standards. At J.R. & Co., Inc., we're not just building roofs - we're building careers. Established in 1986 and proudly veteran-owned, we're an energetic, optimistic, and family-oriented construction company based in Kansas City, MO. While roofing is our specialty, our services span everything from sheet metal and solar panel installation to rooftop maintenance and disaster relief. With a reputation for excellence in workmanship and customer service, we’ve earned recognition from top industry manufacturers and an A+ rating from the BBB. If you're looking for a place to grow, thrive, and make a real impact while working in a safety-focused, supportive environment, J.R. & Co., Inc. is the place for you. Join our team today and help us build something great!
Requirements
- Strong commercial low slope roofing expertise; diagnose issues and recommend solutions
- Build relationships; support service work and generate sales
- Lead crews; coach team and ensure quality workmanship
- Manage time, priorities, and deadlines across service calls
- Work independently; provide direction and accountability to others
- Maintain safety/compliance (OSHA 10, valid license, Federal clearance eligible)
- Detail-oriented; communicate professionally with customers and team
- Model JR&Co values; lead by example and represent company positively
- High School Diploma or GED
- 1-2 years of leadership experience
- Pass initial drug test and participate in random drug test program
- Willing to travel
Nice To Haves
- 2-4 years of experience in roofing
- Experience working with metal roofing, coping, and the above, listed materials
Responsibilities
- Coordinate and communicate schedule adjustments to customers and management
- Guide, mentor, and manage service technicians on assignments and expectations
- Clean, maintain, and stock assigned work truck
- Ensure necessary materials are kept stocked in the warehouse
- Stock and maintain van with necessary materials
- Organize and schedule with multiple clients and job scopes
- Communicate updates and status directly with sales and management staff
- Clock hours for service jobs and ensure crew accurately logs times and jobs in buildertrend
- Complete work orders and submit them upon completion to submit for payment
Benefits
- Health, dental, vision, life insurance
- Paid time off
- Phone Stipend
- 401(k) with company match
- Fringe Benefit sub-plan (where applicable)
- Weekly pay
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
