About The Position

Wells Fargo is seeking a Lead Commercial Loan Servicing Specialist to join Commercial Banking Operations on the Capital Finance Operations (CFO) team within Wholesale Operations. Capital Finance delivers comprehensive asset-based lending solutions, including sole lender, agented, and syndicated structures. These solutions serve asset-rich companies across the U.S., U.K., and Canada, spanning a wide range of industries. This role sits within the Lending Servicing function and is responsible for end-to-end life-of-loan servicing activities. The scope includes client loan servicing, syndicated facilities, bought participations, and payoffs for Asset-Based Lending (ABL) portfolios. The role supports revolving and term loan facilities, as well as accounts payable activities, including pass-through expense billings such as field exams, appraisals, and legal fees. Success in this role requires strong experience in: Asset-based lending account maintenance Accounting and reconciliation, including debit and credit oversight Settlement, accrual, and fee management Interpretation and execution of contractual credit and loan agreements. Join the industry’s #1 lead arranger and bookrunner of syndicated asset-based loans (YTD 9/2024, Source: Refinitiv/Wells Fargo).

Requirements

  • 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

  • 4+ years of asset-based lending/syndicated loan servicing experience
  • Experience leading end-to-end servicing activities for complex commercial and asset-based lending facilities, including syndicated and participated loans
  • Experience with commercial loan systems, specifically LoanIQ, Stucky
  • Service complex wholesale commercial loans end to end, including account reconciliation, debit and credit oversight, settlement, accrual, and fee management
  • Demonstrated ability acting as the agent in syndicated deals, coordinating funding and distribution across banks
  • Ability to calculate interest rates (floating, fixed, term, FX considerations) and maintaining interest, fee accruals, and amortization schedules
  • Manage loan transactions (advances, repayments, disbursements) and ensure accurate booking
  • Excellent interpersonal communication abilities to partner with clients, investors, and internal teams to support ongoing servicing needs
  • Ability to exercise independent judgment to identify and resolve problems
  • Strong organizational, multi-tasking, and prioritizing skills
  • Experience in managing high volume pipelines

Responsibilities

  • Lead end-to-end servicing activities for complex commercial and asset-based lending facilities, including syndicated and participated loans
  • Act as a primary servicing point of contact for internal and external stakeholders, partnering closely with Relationship Managers, Legal, Risk, Control, Technology, and Operations teams
  • Review and process complex loan transactions, including new deals, modifications, tranche set-ups, interest and fee calculations, and participation settlements
  • Evaluate servicing risks, resolve escalated client and operational issues, and recommend process or policy enhancements to improve efficiency and customer experience
  • Ensure accurate data entry, reconciliation, and portfolio maintenance across systems of record, including LUCAS (Loan Underwriting Collateral Analysis System)
  • Conduct quality reviews and monitor key performance indicators to support strong operational controls and regulatory compliance
  • Provide subject matter expertise and guidance to less experienced team members, including training and day-to-day support
  • Support operational initiatives, system enhancements, and user acceptance testing as needed

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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