Lead Commercial HVAC Technician

BGIS•Charlotte, NC

8d•Onsite

About The Position

Join BGIS Integrated Technical Services (ITS) and take your HVAC career to the next level with a company that invests in your growth, well-being, and future. We’re hiring a Lead Commercial HVAC Technician in Charlotte, NC be part of a global leader in facility management and make a meaningful impact every day. At BGIS ITS, we support over 500 U.S.-based technicians (and 7,000 globally) with industry-leading training, resources, and career development. Since joining the BGIS group in 2022, we’ve redefined excellence in integrated facility management by prioritizing professionalism, care, and continuous improvement. As a Lead Commercial HVAC Technician, you’ll play a key leadership role supporting your Regional Service Manager and team. You’ll ensure operational excellence, safety, and quality service delivery across your assigned region. This is a field-based role in Charlotte, NC, with occasional travel for training or meetings to Hudson, FL.

Requirements

5+ years of commercial HVAC and refrigeration experience
2+ years in a supervisory or lead technician role
Proven ability to manage teams, conduct audits, and ensure safety and quality compliance
Experience with preventive maintenance, diagnostics, repairs, and equipment changeouts
EPA Universal Certification (required)
Valid driver’s license
Ability to pass drug, background, and driving record checks
Meet enhanced security clearance requirements
Proficiency in servicing, installing, and troubleshooting: Commercial HVAC systems, Refrigeration systems and ice machines, Chillers, cooling towers, water source heat pumps
Strong customer service and communication skills
Ability to work independently and manage time effectively
Familiarity with light commercial equipment

Nice To Haves

Familiarity with national accounts or multi-site operations
Additional certifications such as NATE or HVAC Excellence
Experience with industry software (e.g., ServiceTitan, FastField, ServiceChannel)

Responsibilities

Conduct monthly audits to ensure compliance with company standards
Perform truck inspections (cleanliness, equipment, PPE)
Conduct site assessments (e.g., roof cleanliness, proper disposal of materials)
Verify quality of repairs and installations
Ensure team members have proper PPE and coordinate replenishment
Approve vendors for operational needs
Assist with technician vacation planning and on-call scheduling
Lead PM completion efforts and ensure accurate documentation
Support training coordination for technicians
Perform other duties as assigned by the Division Manager

Benefits

Hourly Rate: $40-$42/hour ($83,200–$87,360 annually)
On-Call Pay: $150 per scheduled on-call shift
Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
401(k) Match: 5% employer contribution
BGIS Kickoff Tech Program – Choose One: $3,500 cash bonus, 40 additional hours of floating holidays, or $1,250 technical training reimbursement
Company Vehicle: Take-home option available
Tech Tools: Company-issued cellphone and tablet
Annual Boot Voucher
Comprehensive Benefits: Health, life, and disability coverage
Corporate Discounts: Exclusive perks through ADP
Career Development: Ongoing technical training and certifications
Growth Opportunities: Clear paths for advancement and relocation