Lead Commercial HVAC Service Technician
About The Position
Isaac Heating & Air Conditioning is currently in search of an experienced Lead Commercial HVAC Service Technician for their Syracuse, NY location. In this role, you will service all equipment according to an established service schedule, and troubleshoot and rectify any potential problems for all our clients. For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.
Requirements
- High school diploma or equivalent required
- 5+ years of commercial HVAC or related experience
- Valid driver’s license / clean driving record required
Nice To Haves
- EPA – Universal Certification preferred
- OSHA 10-hour Construction Course preferred
- Excellent written, verbal, and active listening skills
- Exceptional customer service skills
- Ability to lift and move up to 50 pounds
- Technical knowledge
- Strong organizational skills
- Ability to work individually and as part of a team
- Customer focused
- Problem-solving skills
Responsibilities
- Manage and prioritize part installs, quoted repairs, and servicing of clients HVAC systems
- Partner with business owners to educate, build relationships, and understand and address their HVAC needs
- Responsible for accurately documenting all work completed according to company policy
- Builds and maintains customer relations in the field to ensure excellent customer service
- Accountable for following all company safety procedures
- Maintain up-to-date product knowledge
Benefits
- Competitive base pay
- Comprehensive medical, dental, and vision insurance
- 401k Retirement Plan with Company Match
- Paid vacation and sick time
- Annual tool and uniform allowances
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
