Lead Clinical Navigator - FT Days | Sarasota Specialty
About The Position
As a Clinical Navigator at PAM Health, you will be the face of our hospital, meeting people at their worst times and guiding them towards recovery. You will share the hospital's success and the potential success patients can achieve during their rehabilitation stay, providing them with the support needed to reach their goals. This role involves training and managing the business development team, providing marketing support, cultivating referral relationships, analyzing referral data, and collaborating with internal and external staff to facilitate patient admissions. You will also perform patient evaluations, provide feedback for program development and quality improvement, and maintain excellent relationships with all stakeholders, including patients, families, physicians, nurses, discharge planners, case managers, and payer representatives.
Requirements
- Degree from an accredited college or university in a health field, preferably nursing, preferred.
- Current licensure in nursing or respiratory therapy is required.
- Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.
Nice To Haves
- Prior marketing and/or rehabilitation/LTACH experience preferred.
Responsibilities
- Assists in the training and management of the business development team to include Clinical Liaisons, Physician Liaisons, and other individuals as directed.
- Provides marketing support to clinical liaisons and other business development team members at various hospitals and clinics as needed for sales presentations.
- Cultivates referral relationships, manages assigned territory, and makes sales contacts as well as analysis of referral and admission data from assigned territory.
- Works collaboratively with business development team members including the Director of Admissions and admission staff, and well as nursing and other internal and external staff to facilitate the referral conversion.
- Able to perform patient evaluations for admission to PAM Health.
- Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
- Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.
Benefits
- Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
- Comprehensive dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial service
- Flexible spending (FSA) and health savings (HSA) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition assistance
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, Home, Cell Phone, and Gym Membership discount offerings
- Personal Travel Discounts
- Employee Bonus Referral Program
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
