Lead Clinical Navigator - FT Days | Sussex Rehab

PAM Health Rehabilitation Hospital of Sussex•Milford, DE

2d•Onsite

About The Position

As a Clinical Navigator at PAM Health, you will be the face of our hospital, meeting people at their worst times and guiding them towards recovery. You will share the hospital's success and the potential success patients can achieve during their rehabilitation stay, providing them with the support needed to reach their goals.

Requirements

Degree from an accredited college or university in a health field, preferably nursing, preferred.
Current licensure in nursing or respiratory therapy is required.
Minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

Nice To Haves

Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

Assists in the training and management of the business development team, including Clinical Liaisons, Physician Liaisons, and other directed individuals.
Provides marketing support to clinical liaisons and other business development team members for sales presentations at hospitals and clinics.
Cultivates referral relationships, manages assigned territory, and makes sales contacts.
Analyzes referral and admission data from assigned territory.
Works collaboratively with business development team members, including the Director of Admissions and admission staff, as well as internal and external nursing staff, to facilitate referral conversion.
Performs patient evaluations for admission to PAM Health.
Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction.
Develops and maintains excellent relationships with all stakeholders, including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
Comprehensive dental and vision benefits
Employee Assistance Program, including counseling, legal, and financial service
Flexible spending (FSA) and health savings (HSA) accounts
Life and Disability insurance benefits
Education/In-Service Opportunities including continuing education and tuition assistance
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
Auto, Home, Cell Phone, and Gym Membership discount offerings
Personal Travel Discounts
Employee Bonus Referral Program
401(k) plans and discretionary employer match
Generous Paid Benefit Time