Lead-Clinical Lab Technician-Pathology Clinical Research Unit Lab

St. Jude Children's Research Hospital•Memphis, TN

About The Position

The Lead Clinical Laboratory Technician supports the Clinical Research Unit (CRU) Laboratory within Pathology, providing hands-on laboratory support and helping coordinate daily workflow, promote consistent processes, and serve as a resource for the CRU Laboratory team. The laboratory supports more than 100 research protocols and performs protocol-specific specimen processing and management, including Ficoll separation when required, specimen deidentification, data entry and specimen tracking in the Laboratory Data Management System (LDMS), preparation of specimen collection kits, temporary specimen storage, and the packaging, shipping, and tracking of research specimens. The position collaborates closely with Pathology’s Laboratory Support and Biorepository teams to support coordinated specimen management and research operations across the department. The role also performs and oversees complex laboratory support tasks, troubleshoots problems, assists with preventive maintenance, monitors inventory, supports quality control and compliance activities, and trains and guides team members. The employee is expected to maintain regular and predictable attendance, meet job expectations, adhere to policies, deliver quality work, and apply St. Jude’s values and principles.

Requirements

  • High school diploma required.
  • At least 8 years of experience in a clinical laboratory required, or an associate degree with at least 6 years of experience.
  • Current Hazardous Goods Shipping (HAZGOODS) certification required within 3 months of joining.
  • Proven performance in an earlier or comparable role.

Nice To Haves

  • Associate degree preferred.
  • Substantial experience with relevant complex laboratory procedures and principles, such as equipment maintenance, calibration and troubleshooting; materials preparation and planning; and specimen processing and management.
  • Significant experience working with laboratory personnel and understanding and supporting complex laboratory needs.
  • Experience assessing and addressing crisis or emergency laboratory situations through appropriate assistance.
  • Experience training team members in laboratory procedures, safety, and compliance.
  • Tennessee licensure as a Medical Laboratory Technician-General preferred.

Responsibilities

  • Collaborate with internal and external teams to perform and oversee laboratory support operations.
  • Independently perform and oversee complex laboratory tasks, such as pipette calibration and water quality; accurate collection, processing, storage, tracking, and shipping of tests; and specimen accessioning, evaluation, processing, and distribution.
  • Troubleshoot complex problems related to laboratory support within the assigned area and assist with preventive maintenance procedures.
  • Oversee and monitor inventory maintenance, including receipt and storage of supplies.
  • Perform and guide quality control and compliance activities, including documentation, laboratory maintenance, and calibration.
  • Train and guide team members in complex laboratory service activities and address escalations or deviations.
  • Maintain regular and predictable attendance.
  • Consistently meet job expectations, adhere to policies, deliver quality work, and apply St. Jude’s values and principles.
  • Perform other duties as assigned to meet department and institutional goals and objectives.
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