Lead Client Support Worker AD

Community Service Board of Middle Georgia - PEO, Ltd.

9h•Onsite

About The Position

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. The Community Service Board of Middle Georgia Braswell House is seeking a qualified individual to serve as our next Lead Client Support Worker. This person will be responsible for providing direct support to individuals receiving treatment for substance use disorders within a 24-hour facility. This role serves as the shift lead, ensuring continuous client supervision, maintaining a safe and structured environment, and overseeing daily operations during assigned shifts, including evenings, overnights, weekends, and holidays.

Requirements

High School Diploma/GED Equivalent
Valid Georgia Driver’s License
Effective verbal and written communication skills
Strong interpersonal skills and the ability to work effectively with diverse communities
Ability to work independently and in collaboration with others
Experience with Microsoft 365 Office Products
Ability to organize, prioritize and meet deadlines accordingly

Nice To Haves

Previous leadership or shift lead experience preferred

Responsibilities

Provide direct care and supervision to residents in a 24/7 treatment setting, ensuring safety, stability, and adherence to program guidelines at all times.
Serve as the shift lead, providing direction, support, and oversight to Client Support Workers during assigned shifts.
Ensure smooth shift transitions and adequate coverage.
Monitor resident behavior, conduct routine safety checks, and respond promptly to incidents or emergencies.
Facilitate or support group activities, daily living skills, and recovery-oriented programming as needed.
Enforce program rules and ensure compliance with all policies, procedures, and confidentiality regulations.
Train and mentor new staff and provide ongoing support to team members.
Other duties as assigned.