Support Worker

Home Group•Southampton, MA

About The Position

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives. What you’ll do Supporting customers with daily tasks You will be working with homeless individuals and families. Encouraging and supporting them to find long-term accommodation Encouraging independence and celebrating wins Creating a safe, positive space where dignity and respect come first Working collaboratively to empower our customers Why join us This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s top 10 Great Places to Work! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits We are open to agreeing a work pattern with you. 24 hours per week and you will manage your own diary Based at our service in Southampton you’ll spend your time between the two properties in our patch Although you will lone work, we do get together regularly for training and team meetings

Requirements

Passion to support our customers to live their best lives
Experience of caring for others, professionally or personally
The ability to work on your own initiative, staying calm and positive under pressure
Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs
A Level 2 diploma in Care or equivalent experience (or willing to study towards it)
You need an Enhanced DBS with barring list (we pay)
A vehicle insured for business use (and a license!), we’ll pay for any business mileage

Responsibilities

Supporting customers with daily tasks
Working with homeless individuals and families. Encouraging and supporting them to find long-term accommodation
Encouraging independence and celebrating wins
Creating a safe, positive space where dignity and respect come first
Working collaboratively to empower our customers

Benefits

34 days leave increasing to 39 (including bank hols and a “me day”)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7%25 and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more

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