Lead Client Solutions Executive III Mobility (Government)

AT&T • Cerritos, CA

21h • Remote

About The Position

This is a sales and customer-facing role with no office requirement. The Public Sector-FirstNet Department of War business unit drives FirstNet and BAU adoption across the Department of War and military public safety ecosystem, helping military installations, security forces, fire, EMS, emergency management, National Guard, and other mission-critical organizations leverage FirstNet, where applicable, and BAU solutions for resilient communications, interoperability, emergency response, and disaster support. The CSE 3 Integrated Mobility position (CSE 3) is a sales and technical resource accountable for the overall wireless profitability, revenue growth, data penetration, IoT sales, and customer satisfaction for a portfolio of Department of War account clients. The CSE 3 will be focused on Department of War accounts within the Federal Government and will concentrate on significant, complex voice and data opportunities. The CSE 3 will have the responsibility to sell/support integrated solutions to include mobility services and applications. The CSE 3 will also focus on future technologies that will drive towards achieving customer missions (Smart Base Technologies, 5G).

Requirements

• 5 plus years successful sales and account management experience in the enterprise government space with a proven record of accomplishment in meeting quota.
• Strong Wireless product technical knowledge (voice and data) preferred.
• Excellent verbal, written, presentation and interpersonal skills.
• Good organizational skills, strong negotiation skills, confident and aggressively seeks new business.
• Flexible team-oriented individual.
• Decision making and problem solving capabilities.
• Ability to present professional image of self and Company.
• Experience in handling customer inquiries.
• Ability to handle difficult customers professionally.
• Ability to use Microsoft suite as well as other computer software packages as required.
• Ability to travel - 50% travel

Nice To Haves

• 3-5 plus years successful sales and account management experience in the Department of War space with a proven record of accomplishment in meeting quota.

Responsibilities

• Responsible for profitable revenue and net add growth on a portfolio of accounts.
• Establish a trusted partner relationship with Executive level (CEO, CIO, Functional President or leadership equivalent).
• Support the selling of wireless data by developing, qualifying, and managing selling opportunities with the business sales organization.
• Develop and execute an account strategy, and sales relationships at multiple levels.
• Lead and manage the sales process for all product/applications.
• Manage accounts across multiple locations and including multiple operating organizations.
• Work closely with other markets to ensure effective enterprise-wide account management.
• Business case preparation and strong understanding of financial impacts/commitments is required.
• Develop a sales strategy and provide clear direction and partner to execute the strategy.
• Develop key internal business partnerships to ensure account strategy is understood and maximized.
• Maximize most cost-effective channel options for sales fulfillment.
• Develop and execute corporate business proposals.
• Stay current and maintain a broad knowledge of wireless service, data solutions, complex data products and services, and selling skills to ensure image-enhancing message and delivery.
• Accountable for resolution of customer escalations.
• Demonstrate understanding of key business and profit drivers for our customers.
• Utilize strategic selling concepts and practices.
• Practice consultative selling techniques to achieve wireless data revenue targets.
• Sell IoT & Mission Critical ePTT solutions.
• Strong familiarity with SalesForce to include consistent and accurate forecasting, funnel management & support requests.
• Effectively coach, mentor, advise on best practices to grow overall market share across the portfolio.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed