Lead Client Services Proj/Prog Mgmt
About The Position
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Manage the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies.
Requirements
- Bachelor’s degree (BS/BA) desired in Computer Science or Business.
- 5+ years of related experience.
- Certification is required in some areas.
Responsibilities
- Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery.
- Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks.
- Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues.
- Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards.
- Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation. May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements.
- Leads high-value, long-term strategic projects and large programs, coordinating with multiple applications and systems.
- Provides technical guidance, leads meetings, and innovates processes.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Senior
