Lead Client Partner

Genpact • New York City, NY

5d • Hybrid

About The Position

Genpact is seeking a Lead Client Partner to drive strategic initiatives and lead AI-powered transformations for global enterprises. This role involves identifying growth opportunities, streamlining processes, and implementing projects that enhance growth and efficiency. The Lead Client Partner will manage a team of Growth Enablement Managers, collaborate with Centers of Excellence and Marketing teams, and provide critical analytics and insights to business leaders. The position requires a results-oriented individual with strong problem-solving skills and the ability to gain senior executive buy-in to drive execution.

Requirements

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
• Certified Business Manager (CBM) - The Katha School of Entrepreneurship
• Client Relations
• Commercial Excellence
• Critical Thinking
• Digital Business Strategy
• Project Management
• Sales
• English (Required)
• Language Proficiency - Proficient - C2

Responsibilities

• Serve as a thought partner to the Chief Commercial Officer, Chief Marketing Officer, and Head of Growth Operations to drive strategic initiatives.
• Identify opportunities for growth, streamline processes, and collaborate with cross-functional teams to implement projects that improve growth and efficiency.
• Lead a team of Growth Enablement Managers to optimize end-to-end business processes for frontline teams.
• Leverage the Centers of Excellence in Growth Operations and work closely with Marketing teams to drive effective enablement and support key initiatives.
• Lead market opportunity identification, track market triggers, plan campaigns with marketing, prioritize accounts, set goals, manage pipelines, and analyze win/loss data.
• Provide detailed analytics and insights to Lead Client Partners and Business Leaders regarding opportunities and risks, while supporting mitigation planning and governance.
• Foster positive relationships with internal and external stakeholders, ensuring alignment and collaboration across cross-functional teams.
• Apply problem-solving skills to identify business opportunities and risks, gain senior executive buy-in, and drive strong execution with a results-oriented approach.

Benefits

• Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture built on courage, curiosity, incisiveness, integrity, and inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Senior