Lead Client Partner

Genpact•Chicago, IL
•Hybrid

About The Position

Genpact is seeking a Lead Client Partner to drive AI-powered transformation and solve real-world business challenges. This role involves partnering with sales teams to implement Go-To-Market (GTM) strategies, manage pipelines, and ensure sales performance. The Lead Client Partner will also be responsible for accurate forecasting, deal qualification, and collaborating with Finance on target planning. The position requires developing and executing client outreach strategies, leveraging key sales pillars, and identifying/solving complex business problems to improve sales effectiveness. Genpact is an agentic and advanced technology solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes.

Requirements

  • Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
  • Certified Business Manager (CBM) - The Katha School of Entrepreneurship
  • Sales
  • Strategic Forecasting
  • Strategic Planning
  • English (Required)
  • Language Proficiency - Advanced - C1

Responsibilities

  • Partner with sales teams to implement Common Minimum Practices of Sales, including GTM planning, pipeline management, and deal tracking to ensure optimal pipeline health and sales performance.
  • Drive accurate forecasting and contribute to achieving sales targets by managing bookings and conducting business reviews (e.g., QBRs, bookings reviews).
  • Lead the deal qualification process in alignment with the vertical strategy, ensuring high-quality deal management and appropriate prioritization.
  • Collaborate with Finance to drive target planning, aligning annual activities with financial goals for the frontlines.
  • Work closely with sales teams to implement GTM strategies, including account prioritization, white space mapping, and account planning, while developing client nurturing strategies with support from Marketing and IS.
  • Develop and execute client outreach strategies, creating customized Points of View (POVs) and outreach notes, while governing the engagement calendar to ensure timely action.
  • Drive inflows and bookings by leveraging key sales pillars such as ACM, Renewals, Partnerships & Alliances, and PE, embedding these sales pillars across teams.
  • Identify and solve business-critical, ambiguous problems within organization, synthesizing complex information into actionable insights and driving strategic initiatives to improve sales effectiveness.

Benefits

  • Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Help global enterprises solve business challenges that matter
  • Drive innovation and solve real-world business challenges that matter
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