Lead Clerk Administrator

FHI•Pottsville, PA

4d•Onsite

About The Position

The Lead Administrative Clerk (AC) uses independent judgment and initiative to perform administrative and advanced clerical duties in support of an organizational unit. The AC will be responsible for accurately inputting data into FHIQ handhelds (our proprietary system) for all carrier loads delivered to the distribution center. The AC represents FHI in a professional manner, as communication is a primary function to providing excellent customer service to host supervision, FHI supervision, handlers, and our customers in the distribution center, specifically in the receiving department. The AC will be responsible for checking in all delivering drivers arriving at the Distribution Center, collecting data from drivers and inputting data concentrated on each load. Communicating with FHI leads on the placement of trucks into dock doors, assignment of loads to associates, load charges, and collecting payment. Handling of cash, checks, and com-checks will be a part of completing each transaction with our customers. Clerks must maintain a neat, clean, and organized work environment and must maintain a professional appearance and attitude at all times.

Requirements

Specialized coursework in general office practices or two years of related experience
Working knowledge of computers, electronic data processing, and office tools and equipment
Operation experience
Ability to effectively meet and communicate with others
Ability to make independent judgments which have minor impacts on the organization

Responsibilities

Accurately input data gathered from drivers and forms handed in by associates, into FHIQ
Communicate with host supervisors, FHI supervision, and handlers
Communicate load arrivals and assign doors
Price loads from provided description, communicate price to drivers and payroll to handlers
Run a resign-in sheet which tracks our associate's door assignments
Accurately code and sign receiving paperwork
Collect payments from carriers when necessary
Sync all load data into main FHIQ system
Download next day's pre-population schedule into FHIQ (internal database)
Collect all required documents throughout the day (BOL, Trip #, etc.)