Lead Cleaner
About The Position
The Lead Cleaner oversees facility operations at an assigned location, ensuring work follows established policies, procedures, and standards that keep buildings clean and safe for workers and customers. The role coordinates daily operations by assigning tasks, guiding and supervising team members when the Manager is absent, and helping prepare daily and weekly schedules. The Lead Cleaner also performs cleaning and janitorial duties, operates specialized equipment, and handles cleaning chemicals as needed. The role communicates between field employees and management, monitors and documents client communications, oversees work quality, and confirms job completion with the Area Manager. It also supports onboarding and training, validates time records, manages property keys and access cards, reports damaged or broken items, and checks supplies, equipment, and chemicals weekly. Site-specific certifications or training may be needed.
Requirements
- Must be at least 18 years of age.
- No high school diploma, GED, or college degree is required.
Nice To Haves
- One year of similar work experience.
- One year of customer service experience.
- One year of lead or supervisory experience.
- Valid driver's license.
Responsibilities
- Follow assigned work schedules and route cards, and report barriers.
- Provide leadership and direction to team members.
- Facilitate communication between field employees and management, and monitor and document client communications.
- Assist with preparing daily and weekly work schedules.
- Oversee and perform cleaning operations in the assigned building.
- Take care of property keys and access cards.
- Report damaged, broken, or nonfunctional features and items.
- Oversee and perform additional service requests (tag jobs) in the assigned building.
- Oversee job quality and confirm completion with the Area Manager.
- Train new hires assigned to the building in accordance with onboarding procedures.
- Complete and validate time records for regular or subcontractor employees.
- Check supplies, equipment, and chemicals weekly.
- Obtain any additional certifications or training required by the site type.
- Perform miscellaneous duties as assigned.
Benefits
- ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
