Lead Cleaner

ABM US•Zachary, LA

About The Position

The Lead Cleaner ensures facility operations follow policies and procedures and coordinates daily operations by delegating assignments and providing guidance. The role provides supervision at an assigned location when the Manager is absent and demonstrates established standards for maintaining clean and safe buildings and facilities. It includes operating specialized equipment, handling cleaning chemicals, and performing general janitorial duties as needed. The Lead Cleaner oversees and performs cleaning operations, supports team members, communicates with management and clients, monitors job quality, and helps ensure assigned work is completed. The position also involves routine cleaning, sanitation, supply and equipment checks, training new hires, and assisting with additional service requests and special projects.

Requirements

Must be at least 18 years of age.

Nice To Haves

One year of similar work experience.
One year of customer service experience.
One year of lead or supervisory experience.
Valid driver's license.

Responsibilities

Follow assigned work schedules and route cards, and report barriers.
Provide leadership and direction to team members.
Maintain open communication between field employees and management, and monitor and document client communications.
Assist with creating daily and weekly work schedules.
Oversee and perform cleaning operations in the assigned building.
Take care of property keys and access cards.
Report damaged, broken, or nonfunctional features and items.
Oversee and perform additional service requests in the assigned building.
Oversee job quality and confirm completion with the Area Manager.
Train new hires assigned to the building in accordance with onboarding procedures.
Complete and validate time records for regular or subcontractor employees.
Check supplies, equipment, and chemicals weekly.
Perform routine cleaning, including sweeping, mopping, vacuuming, dusting, and polishing floors and surfaces.
Clean and sanitize restrooms, replenish supplies, and maintain hygiene standards.
Empty trash and recycling bins and handle waste in accordance with company policies.
Clean windows, mirrors, and other glass surfaces.
Maintain and properly store cleaning equipment and supplies.
Report maintenance issues, safety hazards, and supply shortages to the supervisor.
Assist with setup and cleanup for meetings, events, or special projects as needed.
Follow safety procedures and company protocols related to cleaning and sanitation.
Perform additional duties as assigned.
Obtain any additional certifications or training required by the site type.