Lead Cleaner

ABM US•Perrysburg, OH

About The Position

The Lead Cleaner ensures facility operations follow policies and procedures and coordinates daily operations by delegating assignments and guiding team members. The Lead provides supervision at an assigned location when the Manager is absent and demonstrates established standards to keep buildings and facilities clean and safe for workers and customers. The role involves operating specialized equipment, handling cleaning chemicals, and supporting general janitorial duties as needed. The Lead oversees and performs cleaning operations and additional service requests in an assigned building, coordinates schedules, maintains communication between field employees and management, and monitors client communications. The role also includes training new hires, checking supplies and equipment, validating time records, maintaining property keys and access cards, and confirming work quality and completion with the Area Manager. This position may suit someone entering or returning to the workforce with limited experience and education.

Requirements

  • Must be at least 18 years of age.

Nice To Haves

  • One year of similar work experience.
  • One year of customer service experience.
  • One year of lead or supervisory experience.
  • Valid driver's license.

Responsibilities

  • Follow assigned work schedules and route cards, and report barriers.
  • Provide leadership and direction to team members.
  • Maintain open communication between field employees and management, and monitor and document client communications.
  • Assist with preparing daily and weekly work schedules.
  • Oversee and perform cleaning operations in the assigned building.
  • Take care of property keys and access cards.
  • Report damaged, broken, or out-of-service features and items.
  • Oversee and perform additional service requests (tag jobs) in the assigned building.
  • Oversee job quality and confirm completion with the Area Manager.
  • Train new hires assigned to the building in accordance with onboarding procedures.
  • Complete and validate time records for regular or subcontractor employees.
  • Check supplies, equipment, and chemicals weekly.
  • Obtain additional certifications or training required by site type.
  • Perform miscellaneous duties as assigned.

Benefits

  • ABM offers a comprehensive benefits package; details are available through ABM Employee Benefits for Front Line Team Members.
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