Lead Claims Casualty Manager (Remote)

Jobgether•Colorado Springs, CO

12h•Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Claims Casualty Team Manager. This role plays a crucial part in the daily operations of the claims unit, where you will coordinate, direct, and oversee activities of the claims teams. Your leadership and mentoring will be vital in ensuring compliance with regulatory requirements and upholding customer service standards. You will have the opportunity to implement innovative approaches to customer concerns, develop team members, and drive performance excellence.

Requirements

Bachelor's degree or equivalent combination of education and experience preferred.
4-6 years of experience in Automotive Claims handling required.
1-3 years of supervisory experience preferred.
Strong organizational, planning, and delegation skills required.
Excellent oral and written communication skills necessary.
Advanced interpersonal skills essential.
Ability to effectively lead change required.
Valid driver's license and acceptable DMV record required.

Nice To Haves

Chartered Property Casualty Underwriter designation preferred.

Responsibilities

Review claim files for quality and monitor performance indicators of Claims Reps.
Provide coaching and timely feedback to employees on performance.
Resolve customer service issues through effective communication.
Manage recruitment and development of team members.
Lead meetings to communicate goals and reinforce performance expectations.
Stay updated on industry developments and best practices.
Participate in committees and projects supporting organizational goals.