Lead Cheesemonger

Harmons•Salt Lake City, UT

10d•Onsite

About The Position

The purpose of this position is to sell Harmons’ specialty cheese items by giving remarkable customer service. This person will maintain quality standards and product levels of all products in the specialty cheese department. This person will have a passion for cheese and the ability to share that passion with our customers. This person will be preparing and packaging cheeses for sale, receiving and stocking product, and determining production and inventory levels.

Requirements

Current Food Handler’s Permit
Must have the ability and willingness to learn about cheese, pairings, and cooking techniques
Must enjoy working with and handling cheese products
Should have a passion for preparing, cooking, and eating food particularly cheese items
Ability to read and follow a recipe
Ability to interpret policies and procedures
Excellent organization and planning skills
Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
Ability to professionally and appropriately handle conflict
Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
Required to make logical, significant decisions using general, recognized skills and techniques
Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
Ability to work weekends, evenings, and holidays
Grasp, push, pull, carry, stoop, twist, crouch, and reach
Perform tasks requiring repetitive motion and eye, hand, and foot coordination
Hear and respond to customer inquiries
Standing, walking, and bending throughout the entire work day
Ability to maneuver heavy objects weighing up to 50 pounds from location to location

Nice To Haves

A high school diploma or GED preferred
1 year of restaurant or cheesemonger experience preferred

Responsibilities

Follows established departmental and store policies and procedures
Ensures the quality and freshness of all products and services the specialty cheese department provides
Ensures the department is cleaned and sanitized daily and meets the company standards for appearance
Responsible for maintaining the appropriate product assortment and inventory levels for the department
Confirms pricing accuracy and signage for all products, paying particular attention to ad items
Delivers excellent customer service to all customers
Cuts, wraps, shreds, and packages all types of cheeses for presentation and sale in the department
Samples cheeses to customers and sells cheeses and products
Makes fresh mozzarella, parmesan crisps, and other production items
Stocks and sets up olive bar and oil station
Determines how much of each cheese should be pre-cut and packaged
Responsible for inventory and ordering for the specialty cheese department
Trains other cheese mongers
Slices meats and cheeses to order, provides product suggestions, and assists customers with special orders
Teaches, mentors, and educates associates to help them be successful members of the team
Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
Assists as needed to ensure the success of the specialty cheese as a whole
Performs other job-related duties as assigned.