Lead Cashier/Host, Bobby's Burger (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

5d • Onsite

About The Position

The Lead Cashier Host at Bobby's Burger provides friendly, excellent service to all employees who come to the Food Outlet. This role handles all aspects of the food operation during an assigned shift, ensuring Front Service staff behavior and appearance comply with established policy. The Lead Cashier Host is responsible for effectively and courteously handling customer problems/complaints, directly overseeing staff on the assigned shift, scheduling lunch breaks, and maintaining employee break records. This position also serves as a role model to other employees, always presenting oneself as a credit to Caesars and encouraging others to do the same, while meeting attendance guidelines and adhering to regulatory, departmental, and company policies.

Requirements

• High school graduate or GED required.
• One-year experience in customer service.
• Prior experience as a cashier required, preferably in the hospitality industry is a necessity.
• Must possess basic math skills.
• Must be able to count cash drawer accurately.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

Responsibilities

• Handles all aspects of the food operation during assigned shift.
• Ensures Front Service staff behavior and appearance are in compliance with established policy.
• Ensures that customer’s problems/complaints are handled in an effective, courteous manner.
• Directly oversees staff on assigned shift.
• Schedules lunch breaks and maintains employee break records.
• Acts as a role model to other employees, always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED