Lead Case Manager (FT, Swing Shift 12p-8p)

Connections Health Solutions•Leesburg, VA

4d•$36 - $38•Onsite

About The Position

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Requirements

Bachelor’s degree in behavioral health, social services
Experience in an inpatient or crisis healthcare setting
3 years of behavioral health or relevant experience
Must be able to perform Safe Clinch patient restraint techniques
Must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
State of Virginia Fingerprint Clearance
Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

Nice To Haves

Bachelor's degree in healthcare administration, Social Services, or Nursing
Experience in emergency behavioral health including policies, procedures, and regulatory expectations

Responsibilities

Oversee the daily functions of the social services team, including admission and discharge processes, civil commitment hearings, group programming, and treatment team.
Support the review and completion of all documentation and ensure the social services team meets all quality, billing, and performance measures.
Direct, supervise, and evaluate the work of assigned social services staff.
Participate regularly in Interdisciplinary Treatment Team meetings.
Collaborate with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention.
Complete the signed Treatment Plan and review with each individual and any other involved parties.
Gather collateral from the individual and involved parties to provide a thorough assessment of what an individual’s needs are for treatment and discharge.
Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet Individuals’ needs upon discharge.
Collaborate with Interdisciplinary Treatment Team to engage, monitor, and communicate with the individual, ensuring that safety is maintained while meeting the individual’s needs.
Maintain the clinic record, including documentation of activities performed as part of the service delivery process.
Obtain signatures from individuals regarding treatment, as necessary.
Document all services and Individuals’ activities in the Electronic Health Record (EHR) regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
Maintain a working knowledge of the Virginia Involuntary Commitment process.
Maintain a working knowledge of the DBHDS and DMAS behavioral health system.
Participate in individual and group supervision as required.
Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency.
Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
Complete all required training, attend monthly meetings, and maintain required competencies.
Coordinate civil commitment process with all necessary stakeholders.
Provide daily programming/groups.
Perform all other duties as assigned.

Benefits

Comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
Basic Life, AD&D, Short and Long-Term Disability paid by CHS
Voluntary Life insurance option for employees and their families
Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
Flexible Spending Accounts (health care and dependent care)
401k company match after 6 months (50% of deferrals up to 6% of compensation)
Generous PTO starting at 160 hours accrued annually
12 recognized company holidays
Company-paid parental leave available to eligible employees
Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
After 90 days, auto enrollment in the 401k Plan