Lead Care Manager

EA Family Services•Bakersfield, CA

5d•Hybrid

About The Position

EA Family Services is hiring a full-time Lead Care Manager for the Bakersfield area. This position involves working with a dynamic team to provide care coordination/case management for Medi-Cal enrollees. The ideal candidate will have a passion for working with people, a respectful and objective attitude, and be friendly and outgoing. A Bachelor's degree in a social services field and bilingual English/Spanish proficiency are required. The hourly pay is $23.00. Candidates must also pass DOJ/FBI/CAIC clearances.

Requirements

BA/BS in the social services field.
Bilingual, speaking both English and Spanish.
Must pass DOJ/FBI/CAIC clearances.
CPR Certification (Required)

Nice To Haves

Experience in case management: 1 year (Preferred)
Willingness to travel: 25% (Preferred)

Responsibilities

Coordinating with individuals and/or entities to ensure a seamless experience for the member and non-duplication of services.
Engage eligible members.
Oversee provision of ECM and CS services, including the completion of the assessment, development of a care plan, and implementation of the care plan.
Complete referrals on behalf of Members.
Offer services where the member lives, seeks care, or finds most easily accessible and within managed care plan (MCP) guidelines.
Connect the member to other social services and supports they may need, including transportation and Community Supports.
Advocate on behalf of members with healthcare professionals.
Use motivational interviewing, trauma-informed care, and harm-reduction approaches.
Coordinate with hospital staff on discharge plan.
Accompany member to office visits, as needed and according to MCP guidelines.
Monitor treatment adherence (including medication).
Provide health promotion and self-management training.