Lead, Capacity, Access & Flow (Capacity Planning)

Ontario Health • Sudbury, ON

1d • Onsite

About The Position

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences, and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility, and care.

At Ontario Health, your growth and well-being aren’t just supported—they’re celebrated every step of the way. Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career. Based on your role, you may receive:

Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to keep you and your family healthy
Flexible health care or wellness spending accounts, plus an inclusive program to support your well-being.
Premium defined benefit pension plan, ensuring long-term financial security
Competitive vacation entitlement that encourages time to recharge
Three personal days and two float days annually, providing flexibility to support work‑life balance in addition to vacation days
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession.
A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do.
Opportunities to participate in Communities of Inclusion—fostering belonging, equity, and the sharing of diverse perspectives across our team.

Want to make a difference in your career? Consider this opportunity.

Reporting to the Director, Capacity, Access and Flow (Emergency Management/Capacity), the Lead, Capacity, Access and Flow (Capacity Planning) plays a key role in strengthening health system capacity across Northern Ontario. This role leads complex planning, health human resources, acute care, emergency management and policy initiatives that improve access, patient flow and system performance.

Working collaboratively with Strategy, System Planning, Design and Implementation teams, the Lead provides expert advice, builds strong partnerships and uses evidence-informed approaches to support innovative, equitable and sustainable solutions for northern and rural communities.

Requirements

• Post-secondary education in health administration, health planning, business administration or a related field with Master’s level degree preferred; or an equivalent combination of education and experience in a health care environment.
• 5+ years experience in a health care environment required – leading projects, business development, health system planning, stakeholder engagement/facilitation, client services or similar role
• Knowledge and experience of northern Ontario geography and communities is required
• Good knowledge of and proven ability to apply multiple planning and analysis methodologies and make effective recommendations.
• Understanding of the current and changing dynamics of the Ontario health-care system and issues.
• Demonstrated financial competence.
• Excellent communication and interpersonal skills to work effectively with other staff and to liaise with colleagues across Ontario Health and with contacts in the Ministry
• Must be highly organized and able to thrive in a face paced environment with multiple priorities
• Uses information to make informed decisions and provides advice; exercises high degree of independence and professional judgment in problem solving
• Solid written and verbal communication skills. Internally, communicates with colleagues throughout the organization to present, discuss information and problems related to financial management and funding. Externally, communicate directly with various stakeholders to monitor funding allocations and performance.
• Strong attention to detail demonstrated integrity and professionalism with a solid understanding of financial controls.
• Excellent analytical and problem-solving skills are required.
• Must be highly organized and able to thrive in a fast-paced environment with multiple priorities.

Nice To Haves

• Experience in research and/or data analysis, preferred.
• Experience and/or education in project management, preferred.
• Experience in monitoring and reporting in northern and/or rural Ontario, preferred.
• Experience with seniors’ care, community care and hospital environment and policies is an asset.
• Understanding and experience with embedding quality improvement initiatives.
• Proficiency in French is an asset.

Responsibilities

• Lead capacity planning frameworks, projects and implementation activities that improve access, flow and system performance.
• Research best practices, policy and data to inform health system planning approaches suited to northern and rural communities.
• Provide strategic planning advice and manage related project plans, resources and budgets to support integration and system transformation.
• Monitor implementation and quality improvement activities related to system capacity and health human resources across Ontario Health North.
• Build and maintain trusted relationships with internal and external partners to identify barriers, address gaps and advance shared improvement opportunities.
• Leverage system knowledge and partnerships to support innovative programs that increase capacity, improve access, and enhance patient flow.
• Champion evidence-informed decision-making, health equity and continuous improvement in planning processes and system initiatives.
• Ensure alignment across teams, regional goals, provincial priorities and Ontario Health strategies.
• Represent Ontario Health North at key planning and coordination tables, informing best practices, priorities and resource allocation recommendations.
• Guide portfolio staff and partners in applying accepted best practices, standards, policies, procedures and government/ministry directives.
• Monitor, evaluate, and report on regional activities, performance objectives, and transformation initiatives.

Benefits

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to keep you and your family healthy
• Flexible health care or wellness spending accounts, plus an inclusive program to support your well-being.
• Premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to recharge
• Three personal days and two float days annually, providing flexibility to support work‑life balance in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior