About The Position

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Scotiabank continues to lead in Payments technology and innovation. We are modernizing how money moves—building transparent, reliable, scalable platforms that support millions of customers and power a rapidly evolving Payments ecosystem. As a Lead Business Systems Analyst, you will operate at the intersection of strategy, technology, and delivery, shaping complex, enterprise-scale initiatives that define the future of Payments. You will provide thought leadership, domain expertise, and execution oversight, while mentoring analysts and influencing senior stakeholders across business and technology.

Requirements

  • 8+ years of progressive experience across fintech, technology, or consulting environments, leading complex, enterprise-scale initiatives.
  • Proven experience leading analysis across multiple teams or enterprise programs.
  • Strong ability to connect business strategy to technology delivery.
  • Exceptional communication and executive-level facilitation skills.
  • Experience with enterprise gap analysis, impact assessment, and target-state design.
  • Hands-on experience with Mural, Jira, and Confluence.
  • Ability to operate effectively in fast-paced, regulated, and ambiguous environments.
  • Strong coaching and people-development mindset.

Nice To Haves

  • Payments domain expertise (EFT, ISO 20022, wires, clearing & settlement) strongly preferred.
  • Banking or Financial Services experience is an asset.

Responsibilities

  • Lead end-to-end business analysis strategy for large, complex, and cross-platform Payments initiatives.
  • Act as a senior advisor to Product Owners, Engineering Leads, and business executives.
  • Own and govern requirements quality, traceability, and outcomes across multiple workstreams or programs.
  • Drive enterprise-level discovery, including current-state assessment, target-state definition, and roadmap development.
  • Lead executive-level workshops and design sessions to align stakeholders on vision and scope.
  • Translate strategic objectives into clear epics, features, and functional specifications.
  • Ensure solutions are scalable, resilient, and operationally ready.
  • Serve as a Payments domain thought leader and subject matter expert.
  • Coach and develop Business Systems Analysts, raising the bar for analysis excellence.
  • Identify opportunities to simplify processes, reduce risk, and improve customer outcomes.

Benefits

  • Diversity, Equity, Inclusion & Allyship
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
  • Community Engagement
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