Lead Business Partner Operations - Return Center - Indianapolis, IN

Target•Franklin, IN

4d•Onsite

About The Position

The Returns & Recommerce team within Global Supply Chain & Logistics plays a critical role in optimizing the reverse value stream. This role serves as the on-site strategic and operational leader for reverse logistics performance at the Indianapolis Return Center. It operates at the intersection of operations, vendor management, and recommerce strategy to maximize recovery value across all reverse inventory streams. This position is highly embedded in site and HQ operations and requires strong problem-solving, analytical thinking, and cross-functional influence. The Lead Business Partner will identify opportunities, remove barriers, and implement solutions to improve recovery rates, optimize disposition pathways, and enhance return-to-vendor outcomes.

Requirements

6+ years of experience in supply chain, operations, logistics, or related field.
Strong analytical and problem-solving skills with ability to translate insights into action.
Experience working in or closely with distribution, fulfillment, or logistics operations.
Proven ability to influence cross-functional partners and drive change in a matrixed environment.
Experience working with vendors or external partners to improve operational or financial outcomes.
Comfortable working on-site in a fast-paced, operational environment.

Responsibilities

Analyze end-to-end return flows within the facility to identify opportunities to improve recovery rates and reduce value leakage.
Drive improvements in sorting, dispositioning, and routing decisions to ensure inventory is directed and handled to achieve the highest-value outcome.
Partner with the Recommerce team to operationalize salvage strategies, including resale, liquidation, and recycling channels, and identify opportunities for local sales and recovery improvement.
Ensure inventory is accurately categorized, processed, and routed to maximize financial recovery and sustainability outcomes.
Identify and improve Return-to-Vendor (RTV) pathways to ensure efficient, compliant, and value-maximizing returns to vendor partners.
Collaborate with vendors and internal partners to resolve friction points and improve speed, accuracy, and recovery value.
Act as a key partner to site leadership, embedding recommerce and returns strategy into daily operations.
Provide insights, reporting, and recommendations that improve decision-making and execution at the facility level.
Interface with vendor partners and third-party providers to optimize recovery channels and performance.
Monitor vendor performance and identify opportunities to improve outcomes through process, contract, or capability enhancements.
Leverage data to track performance, identify trends, and drive continuous improvement initiatives.
Establish and monitor key metrics tied to recovery rate, disposition accuracy, and financial return.