Lead Business Analyst – Insurity Center of Excellence (CoE)

Ryan Specialty • Chicago, IL

2d • $92,000 - $115,000

About The Position

We are seeking a detail‑oriented, collaborative Lead Business Analyst to oversee Insurity C1/SureMGA solution delivery under the CoE. This role will act as the primary liaison between the product owner team, business stakeholders, and configuration development teams—ensuring that C1/SureMGA solutions align with business objectives and are configured to support operational needs effectively. The Lead Business Analyst will report to the Director of the CoE Functional Team.

Requirements

• Minimum of 6 months of experience in Business Systems Analysis, IT Infrastructure, or a related field (preferred).
• Experience working in the non-admitted wholesale insurance space, with familiarity in software solutions that support this domain.
• Hands-on experience with configurable vendor policy administration systems; experience with C1 or Insurity products is strongly preferred.
• Bachelor’s degree in Information Technology, Computer Science, or a related discipline (preferred). Equivalent professional experience will also be considered.
• Strong understanding of Data Analytics and IT Infrastructure.
• Familiarity with Software Development Lifecycle (SDLC).
• Experience working with vendor-configurable platforms or third-party software solutions.
• Effective communication and interpersonal skills.
• Strong attention to detail and analytical thinking.
• Sound decision-making and problem-solving abilities.
• Commitment to continuous learning and professional development.

Responsibilities

• Understand and document the business objectives of each project, identifying the system requirements to meet those needs.
• Analyze current business systems and processes to identify opportunities for improvement, automation, or optimization.
• Elicit, analyze, and validate business requirements from stakeholders, including internal teams and external users.
• Skilled at converting business requirements into solution designs and well‑defined configuration user stories.
• Collaborate with product owners, project managers, and sponsors to define project scope, vision, and deliverables.
• Conduct data analysis to support decision-making and continuous process improvement.
• Develop and execute test plans to ensure vendor software configurations meet business and functional requirements.
• Provide end-user training and support; create user manuals and documentation as needed.
• Document detailed business requirements, define scope and objectives, and align system functionality with strategic goals.

Benefits

• In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
• For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.
• We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees