Lead Business Analyst, Technology

Raymond James•Saint Petersburg, FL

1d•Hybrid

About The Position

As part of our Compliance, Supervision, Risk & Audit (CSRA) IT Team, a Lead Business Analyst will serve as a strategic partner to business and IT driving the delivery of innovative, scalable, and efficient technology solutions. You will lead the end-to-end analysis process, from requirements gathering and documentation to solution validation and implementation support. This role requires a blend of business acumen, technical expertise, and leadership to influence outcomes and ensure alignment with organizational goals.

Requirements

Proven ability to elicit & document business requirements, influence stakeholders, and drive consensus across diverse teams.
Proficient in data analysis, testing support, and issue triaging.
Strong understanding of SDLC, Agile, Waterfall, and hybrid methodologies.
Proven ability to manage vendor relationships, including defining scope, monitoring deliverables, mitigating risks, and ensuring adherence to contractual SLAs.
Demonstrated ability to manage multiple priorities and switch between projects as needed.
Excellent communication skills with the ability to translate between technical and business audiences.
General Experience – 10 to 15 years

Nice To Haves

Experience with tools like SQL, TFS, Azure DevOps, ServiceNow, Visio, and Postman a plus.
Experience with Legal/Compliance/Risk Management based software implementations, specifically OpenPages, Business Continuity in the Cloud, or Everbridge 360 a plus.
Familiarity with AI tools (e.g., Copilot, ChatGPT) for documentation and productivity is desirable.

Responsibilities

Translate business needs into clear, actionable technical requirements and user stories.
Act as a subject matter expert (SME) for assigned systems and business domains.
Lead the elicitation, documentation, and management of business and functional requirements for complex technology initiatives.
Collaborate with cross-functional teams including developers, QA, and business stakeholders to ensure successful delivery.
Facilitate user acceptance testing (UAT), validate test cases, and ensure solutions meet business expectations.
Create and maintain process flows, wireframes, prototypes, and technical/user documentation.
Support production issue triage and resolution.
Apply project management, change control, and issue tracking best practices throughout the project lifecycle.