Lead Business Analyst, IAM (Global Security)

RBC

2d

About The Position

What is the opportunity? The Identity Access Management (IAM) Intake & Enablement team, within Global Security, is seeking a Lead Business Analyst to play a pivotal role in driving multiple complex enterprise and customer-related IAM initiatives. As a Lead Business Analyst, you will coordinate, develop, lead, and execute business analysis activities to ensure IAM change initiative objectives are met, and completed according to stakeholder needs. You will analyze IAM requirements and business processes through current and future state analysis, requirements elicitation, and solutions identification, collaborating closely with IAM Engineering, Architecture, Strategy, and various lines of business. What will you do? Lead IAM Initiatives: Triage, own and deliver IAM related change requests from inception to implementation by conducting BA activities such as eliciting and defining requirements, stakeholder and project management, facilitating UAT, and ensuring requests are completed according to deadlines and prioritization metrics. Business Impact Assessment: Understand the business context and be able to assess the impacts of the proposed changes on people, processes, access management and security policies, and technology. Risk Management: Continuously identify potential issues, conflicts, and risks, and develop strategies to mitigate or escalate them appropriately. Cross-Functional Collaboration: Work with various stakeholders to drive enterprise initiatives, manage assigned deliverables, and build strong relationships across business units to ensure seamless integration of initiatives into RBC procedures and processes Leverage Expertise: Support IAM leadership and other team members with ad-hoc requests or queries when required What do you need to succeed? Must have: Relevant college/university degree and/or post-graduate degree in Business Analysis or equivalent work experience Minimum 5-7 years of Business Analysis experience Working knowledge of IAM practices and technologies (e.g., SailPoint, CyberArk, EntraID, HashiCorp Vault). Demonstrated ability in written and oral communication skills along with strong presentation skills Proven ability to facilitate discussions with multiple stakeholders and influence key decision makers Experience as a team or project lead – ability to coach others and drive activities towards achieving project deliverables and goals Proficiency in both Waterfall and Agile project methodology with a solid understanding of SDLC fundamentals Nice-to-have: Working experience with ServiceNow, Jira, and Confluence Understanding of IAM physical and logical access controls Certifications: Certified Business Analysis Professional (CBAP), Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification, Masters Certificate in Business Analysis, Certified Information Systems Security Professional (CISSP), or IAM vendor related certifications What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunities to do challenging work #LI-POST #TECHPJ Job Skills Business Appraisals, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, Team Management Additional Job Details Address: 16 YORK ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-04-08 Application Deadline: 2026-04-22 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

Requirements

• Relevant college/university degree and/or post-graduate degree in Business Analysis or equivalent work experience
• Minimum 5-7 years of Business Analysis experience
• Working knowledge of IAM practices and technologies (e.g., SailPoint, CyberArk, EntraID, HashiCorp Vault).
• Demonstrated ability in written and oral communication skills along with strong presentation skills
• Proven ability to facilitate discussions with multiple stakeholders and influence key decision makers
• Experience as a team or project lead – ability to coach others and drive activities towards achieving project deliverables and goals
• Proficiency in both Waterfall and Agile project methodology with a solid understanding of SDLC fundamentals

Nice To Haves

• Working experience with ServiceNow, Jira, and Confluence
• Understanding of IAM physical and logical access controls
• Certifications: Certified Business Analysis Professional (CBAP), Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification, Masters Certificate in Business Analysis, Certified Information Systems Security Professional (CISSP), or IAM vendor related certifications

Responsibilities

• Lead IAM Initiatives: Triage, own and deliver IAM related change requests from inception to implementation by conducting BA activities such as eliciting and defining requirements, stakeholder and project management, facilitating UAT, and ensuring requests are completed according to deadlines and prioritization metrics.
• Business Impact Assessment: Understand the business context and be able to assess the impacts of the proposed changes on people, processes, access management and security policies, and technology.
• Risk Management: Continuously identify potential issues, conflicts, and risks, and develop strategies to mitigate or escalate them appropriately.
• Cross-Functional Collaboration: Work with various stakeholders to drive enterprise initiatives, manage assigned deliverables, and build strong relationships across business units to ensure seamless integration of initiatives into RBC procedures and processes
• Leverage Expertise: Support IAM leadership and other team members with ad-hoc requests or queries when required

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees