Lead Business Analyst - Customer Integrations

Insurity

7h•Hybrid

About The Position

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity The Lead Business Analyst will partner with cross-functional teams to lead requirements discovery and system design for complex customer implementations. This role will own the development of clear business and functional specifications, support configuration and testing (including UAT), and act as a trusted advisor to clients and project teams. The Lead Business Analyst will also mentor other analysts and contribute to pre-sales efforts and the continuous improvement of Business Analysis practices.

Requirements

Time management including work planning, prioritization, and organization
Experience in a customer-facing consulting, professional services, or solution delivery
Experience supporting end-to-end integration projects from requirements through go-live
Ability to handle multiple priorities or tasks
Self-starter and quick learner
Detail-oriented
Active listener
Ability to collaborate and work autonomously
Flexible and adaptable
Process analysis, design, and management
Change management
Coaching, training, and mentoring
Ability to articulately present information
Meeting facilitation and management
4+ years industry experience
8 years’ business analysis experience
Bachelor’s degree in related field or equivalent work experience

Responsibilities

Lead customer requirements gathering process for large and complex efforts
Lead end-to-end integration projects from the business side, partnering with customers, their clients, and internal teams
Develop, analyze, and document requirements, including business, functional and non functional
Develop customer focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.)
Perform and lead expert services with stakeholders or system integration partners on engagements
Plan, perform, and support testing efforts and including the coordination of User Acceptance Testing and training
Act as customer advisor and consultant
Lead and perform the estimation of work
Lead system design and configuration activities
Assist business development team with pre-sales activities and RFPs
Act as Subject Matter Expert in more than one area
Provide leadership, coaching, and mentorship to team members
Aide in the reinforcement of Business Analysis methodologies across the team
Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.