Lead Buffet Operations Attendant
Tioga Downs•Nichols, NY
•$0 - $17•Onsite
About The Position
We are looking for a Lead Buffet Operations Attendant to help deliver exceptional guest experiences while guiding and supporting a high-performing team. In this role, you'll lead daily buffet operations, ensure food quality and presentation standards are consistently met, and serve as a key connection between front-of-house and kitchen teams. If you're passionate about hospitality, teamwork, and creating memorable dining experiences, we'd love to meet you.
Requirements
- High school diploma or GED preferred
- At least 3 months of food service, restaurant, or kitchen experience
- Strong communication and interpersonal skills
- Ability to motivate, coach, and support team members
- Commitment to food safety, cleanliness, and operational excellence
- Strong organizational skills and attention to detail
- Ability to thrive in a fast-paced environment
- Dependable, proactive, and guest-service oriented
- Continuous standing and walking throughout shifts
- Frequent reaching, bending, twisting, balancing, and hand movements
- Regular lifting of up to 25 pounds
- Occasional lifting of up to 50 pounds
- Strong coordination, manual dexterity, and visual awareness to safely perform duties
Nice To Haves
- Previous leadership or training experience is a plus
Responsibilities
- Lead and support buffet service team members throughout each shift
- Serve as the primary communication link between buffet attendants and kitchen staff
- Monitor buffet stations to ensure food is fully stocked, properly maintained, and presented to company standards
- Ensure food safety, cleanliness, and temperature guidelines are consistently followed
- Deliver a welcoming and guest-focused dining experience
- Share guest feedback, concerns, and compliments with management
- Train and onboard new team members on procedures, service standards, and best practices
- Coordinate daily assignments and team member break schedules
- Partner with cooks, servers, dishwashers, supervisors, and other departments to ensure smooth operations
- Assist with carving stations, dessert preparation, salad bar setup, and other service areas as needed
- Foster a positive, collaborative, and efficient work environment
- Support additional operational needs as assigned
- Provide daily direction and support to buffet service team members
- Train, coach, and develop staff to ensure success
- Help resolve guest and team member concerns professionally and efficiently
- Promote teamwork, accountability, and a positive workplace culture
- Ensure company standards and policies are consistently followed
Benefits
- On-site employee daycare available 7 days a week (subsidy may be available)
- 401(k) with immediate vesting
- Medical, Dental, Vision & Life Insurance (Full-Time Team Members)
- Paid Time Off, Sick Time & Holiday Pay
- Tuition Reimbursement for eligible employees
- Employee discounts on hotel stays, dining, spa services, and more
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
