Lead Brand Ambassador

The Story House•Miami, FL

21h•Onsite

About The Position

The Story House team is supporting our cruise line client’s fresh, more personalized rewards program that offers guests fast and flexible ways to earn and redeem points for travel experience enhancements. As Lead Brand Ambassador, you will help share the news of this exciting new program! You will bring professional, enthusiastic, service-oriented excitement to each guest engagement, while explaining the program benefits and encouraging guests to register for this first of its kind rewards program.

Requirements

Prior experience as a brand ambassador or event representative.
Must be 21+.
Comfort engaging in fast-paced, transit environments.
Strong reliability and punctuality for live event staffing.

Nice To Haves

Passionate about the travel and tourism industry is a plus but not required.
Familiarity with rewards programs a plus but not required

Responsibilities

Participate in two paid training courses prior to the event: 30-minute online general orientation, program introduction, and overview of the role. 60-minute virtual brand training on either Tuesday, June 9 or Wednesday, June 10.
Pre-registration will be required for access to your assigned terminal location.
Deliver a professional, high-energy presence while educating guests on the benefits of the new program and encouraging them to register for our client’s rewards program.
Manage all communications and event set materials with on-site terminal management and oversee a team of up to (5) Brand Ambassador.
Maintain performance standards of your team during each terminal activation.
Complete brief post event reporting at the conclusion of each in terminal activation.