Lead Boiler Service Technician

Koch Enterprises • Cincinnati, OH

3d • Onsite

About The Position

Koch Applied Solutions is seeking a highly experienced Master / Lead Service Technician to support our service operations across commercial and industrial boiler systems. This role is responsible for diagnosing, maintaining, and repairing boiler, burner, and control systems, as well as leading field service technicians and ensuring exceptional service delivery to customers. The ideal candidate will bring deep technical expertise, strong leadership capability, and a commitment to delivering high-quality service in a safety-focused environment.

Requirements

• High school diploma or GED equivalent.
• 10+ years of experience in maintenance, inspection, and repair of boiler systems and related equipment
• Strong knowledge of boiler systems (steam and hot water), combustion systems and controls, and electrical and mechanical troubleshooting
• Demonstrated ability to read and interpret CAD prints, electrical schematics, and technical manuals
• Proven experience conducting root cause analysis and implementing corrective actions
• Strong organizational skills and attention to detail
• Valid driver’s license and ability to travel to job sites
• Proficiency in using various diagnostic tools and testing equipment.
• Ability to work independently and demonstrate strong problem-solving skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Previous experience in a lead or supervisory technician role
• OEM or manufacturer training certifications
• Experience supporting both light commercial and heavy industrial environments

Responsibilities

• Perform startup, inspection, maintenance, and repair of boilers (steam and hot water), burners and combustion systems, controls and instrumentation, and boiler room auxiliary equipment (deaerators, blowdown separators, feedwater tanks, water softeners, chemical systems, etc.)
• Diagnose mechanical and electrical issues and conduct root cause analysis to determine appropriate repairs
• Identify, source, and order necessary replacement parts
• Execute system calibration according to manufacturer specifications
• Communicate findings, recommendations, and operational improvements clearly to customers
• Lead, mentor, and oversee work performed by field service technicians
• Ensure jobs are completed on schedule and keep customers informed of any delays
• Complete work orders and service documentation accurately and in a timely manner
• Maintain company vehicle, tools, parts inventory, and safety equipment
• Travel to customer sites as required
• Identify opportunities for system upgrades or parts sales to improve efficiency and system longevity for customers.
• Participate in an on-call rotation for emergency service requests, which may require overtime and occasional travel.

Benefits

• Competitive hourly rate based on experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Company vehicle, phone, and necessary tools provided.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED