Lead Boat/ATV Sales Outfitter

Bass Pro Shops•Anchorage, AK

22h•Onsite

About The Position

The TMBC Power Sports Sales Lead assists the Marine Group Sales Manager in providing daily direction, including merchandise presentation, inventory control, pricing, sales enhancements, sales team training, coaching, and support, as well as ensuring an excellent customer service experience. This role is also responsible for performing selling and customer service activities to help Boat and ATV customers make informed buying decisions.

Requirements

High School Diploma or Equivalent
2 – 3 years of supervisory experience, preferably in a Retail or Sales environment.
Ability to calculate figures and amounts such as discounts, commissions and percentages.
Ability to read and analyze certain reports.
Ability to effectively present information and respond to questions from Managers, Outfitters, customers and the public.
Ability to conduct meetings and make presentations to small groups.
Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale, inventory management systems, and dealer management systems.
Demonstrates strong interpersonal skills.
Ability to establish and maintain effective working relationships with co-workers, Outfitters & customers.

Responsibilities

Assists the Marine Group Sales Manager with daily direction for merchandise presentation, inventory control, pricing, sales enhancements, sales team training, coaching, and customer service.
Performs selling and customer service activities to assist Boat and ATV customers in making informed buying decisions.
Engages all customers entering the department in a friendly and timely manner.
Supports the GSM in achieving Sales, Gross Margin, Inventory Shrinkage, and Payroll Goals.
Provides daily leadership, direction, and motivation to the Outfitters within the Department, including preparation of task lists and follow-up.
Meets with potential customers to determine their boating or ATV needs and provides necessary information for informed buying decisions.
Maintains current product knowledge through available resources like product brochures, the Internet, and training meetings.
Stays aware of advertised items, current pricing structures, and promotions.
Ensures all Sales Consultants remain current on and adhere to all selling skills training and direction, as well as Tracker Way Certification and yearly re-certification.
Works cooperatively with the Service Department to ensure seamless customer delivery.
Maintains complete confidentiality of all sensitive and personal information.
Prepares the showroom each morning, ensuring proper signage, cleanliness, and presentability of all products.
Maintains the integrity and cleanliness of the product throughout the day.
Generates and manages leads and prospects in the provided Customer Relationship Management (CRM) tool daily, including entering new customers and documenting follow-up activities.
Assists all Sales Consultants with training and application of the dealership CRM.
Resolves customer and Outfitter opportunities with the GSM and HR Manager.
Assists the GSM with coordination of all “Special Events,” maintenance of pricing and UPC integrity, determining proper assortments, accuracy of inventory, and proper display, signing, and pricing of advertised items.
Assists the GSM in carrying out supervisory responsibilities, including interviewing, training, planning, assigning and directing work, evaluating performance, addressing complaints, and resolving problems.
Meets and exceeds pre-determined individual monthly sales goals.
Achieves company sales goals monthly.
Assists all sales consultants in the department with the selling process to help meet and exceed individual and company monthly sales goals.
Performs other duties as assigned.