Lead Bartender

Village Pet Care LLC • Charlotte, NC

just now • Onsite

About The Position

Lucky Dog Bark & Brew Charlotte is seeking an experienced Lead Bartender to oversee bar operations and contribute to creating a unique social destination. This role is for a bartender who thrives in a high-energy environment, enjoys creating memorable guest experiences, and has leadership capabilities. The company emphasizes community, craft beverages, great people, and happy dogs, and is looking for someone passionate about hospitality, leadership, and mixology.

Requirements

• Previous experience as a Lead Bartender, Head Bartender, or in a bar leadership role.
• Extensive knowledge of spirits, wine, beer, and craft cocktails.
• A proven ability to lead, coach, and motivate a team.
• Outstanding communication and guest service skills.
• Strong organizational skills with excellent attention to detail.
• Experience managing inventory, ordering, and beverage costs.
• Comfortable working with POS systems and technology.

Nice To Haves

• Loves creating memorable guest experiences.
• Brings creativity and passion to beverage development.
• Leads by example with professionalism and integrity.
• Thrives in a fast-paced, team-oriented environment.
• Solves problems quickly and remains calm under pressure.
• Takes pride in developing others and building a positive team culture.

Responsibilities

• Lead the day-to-day operations of the bar, ensuring efficient service and an outstanding guest experience.
• Create and maintain innovative seasonal cocktail menus and beverage offerings.
• Recruit, train, coach, and inspire bartenders and barbacks to deliver exceptional hospitality.
• Manage inventory, ordering, stocking, and cost controls while minimizing waste.
• Maintain compliance with all alcohol service, health, and safety regulations.
• Resolve guest concerns professionally and create positive experiences that keep customers coming back.
• Maintain a clean, organized, and inviting bar environment.
• Partner with resort leadership to develop promotions, events, and beverage programs that drive sales and guest engagement.
• Monitor bar performance, analyze key metrics, and identify opportunities for continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed