Lead Bartender

Marriott•New Orleans, LA

11d•Onsite

About The Position

This position is responsible for a variety of tasks related to guest service and bar operations. Key duties include answering guest questions about beverages, managing inventory and supplies, preparing drinks according to recipes, and handling financial transactions at the end of shifts. The role also involves ensuring the security of bar stock and storage areas, anticipating replenishment needs, and fostering a collaborative team environment. Additionally, the Lead Bartender will assist management with hiring, training, scheduling, and employee development, serving as a role model for the team. Adherence to company policies, safety procedures, and maintaining a professional appearance are crucial. The position requires excellent guest interaction skills, clear communication, and the ability to work effectively within a team. Physical requirements include standing or walking for extended periods, lifting up to 50 pounds, fine motor skills, and navigating various work environments.

Requirements

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
No supervisory experience.

Responsibilities

Answer guest questions or concerns regarding the origin, vintage, and style of various wines.
Check quality and quantity of all stock and supplies.
Requisition all supplies.
Perform bottle-for-bottle liquor restock.
Communicate last call at designated closing time.
Prepare drink orders for guests according to specified recipes using measuring systems.
Issue, open, and serve wine/champagne bottles.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Obtain change required for expected business level, and keeping bank secure at all times.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Anticipate and communicate replenishment needs promptly.
Ensure staff is working together as a team.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.