Lead Bartender

Salamander Palm Beach Employer LLCPalm Beach Gardens, FL
Onsite

About The Position

This position is responsible for assisting in directing and organizing the activities and services of the department. The Lead Bartender is accountable for emphasizing duties such as assessing customer satisfaction, assigning tasks to bartenders, training new employees, solving customer inquiries, managing restaurant staff work schedules, and recommending special menu items.

Requirements

  • A true desire to understand and anticipate the needs of others in a fast-paced multi-outlet environment
  • Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)
  • Candidates should be extremely detail oriented and organized
  • Candidates should possess proven leadership skills
  • Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
  • Hotel experience with operating multiple Outlets and Bars and a thorough understanding of restaurant service
  • Excellent verbal communication skills.
  • Ability to apply commonsense understanding to carry out detailed written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Ability to communicate and work well with fellow employees and other departments.
  • Maintain a presentable appearance, behavior and manner at all times.
  • Ability to manage multiple tasks effectively.

Responsibilities

  • Lead and coach the team towards achieving “Championship” guest service and employee satisfaction results
  • Conducting regular inspections of the restaurant to determine whether proper standards of hygiene and sanitation are maintained.
  • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
  • Maintain quality control for all food and beverages served.
  • Responsible for supervision of short- and long-term planning of Outlets.
  • Full understanding of employee engagement and accountability
  • Responsible for maintaining a high energy, positive, professional appearance
  • Plan, coordinate & manage special events and holiday functions
  • Ability to take the initiative to run the outlets as a free-standing entity
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