Starbucks Lead Barista

Food City (K-VA-T Food Stores Inc) • Cleveland, TN

1d • Onsite

About The Position

Create the Starbucks experience for Food City shoppers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable environment.

Requirements

• Must be 18 years of age or older
• High School Diploma or equivalent
• Learn how to mix a wide variety of coffee and tea products
• Learn the ingredients that go into various products
• Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Nice To Haves

• Food Service/Coffee experience a plus, but not required

Responsibilities

• Ensure efficient and courteous customer service at all times in support of the company mission to “Run the Best Store in Town!”
• Assist store management team in opening and closing the kiosk operations.
• Ensure we are providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Act with integrity, honesty, and knowledge to promote the culture, values, and the mission of both Food City and Starbucks.
• Take customer orders, ensure orders are completed in a timely manner, and to the customers’ satisfaction
• Prepare, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety.
• Maintain a positive and friendly attitude towards customers and fellow associates.
• Engage with customer, offering product information, using suggestive selling techniques, and sampling products.
• Process cash register transactions using POS system.
• Apply problem solving skills to effectively address Barista, Customer, and Business problems.
• Challenge team members to deliver store goals and expected results
• Ensure team members are consistently operating tools and equipment, while following all safety policies and procedures.
• Enforce company food safety program and food-handling procedures.
• Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Benefits

• 401(k) with company match
• Employee Stock Ownership Plan
• Weekly Pay Checks with Direct Deposit
• Company paid Life and Disability Insurance
• Medical Plan with wellness benefits
• Dental Plan
• Paid Holidays
• Paid Vacations
• Associate Offers

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED