Lead Barista Proudly Serve Starbucks

Holbrook Life Management- Decatur LLC•Decatur, GA

12d•Onsite

About The Position

The Lead Barista supports leadership of Zinnia Cafe operations by guiding baristas, maintaining beverage quality, supporting inventory and ensuring the cafe reflects Holbrook hospitality standards and We Proudly Serve Starbucks expectations.

Requirements

High school diploma or equivalent required.
Prior barista, cafe, restaurant or hospitality experience required.
POS experience required.
Strong customer service, coaching, communication and organizational skills.
Ability to train others and maintain standards during high-volume periods.
Ability to work flexible schedules including mornings, evenings, weekends and holidays.

Nice To Haves

Lead or supervisory experience preferred.
TOAST experience preferred.
ServSafe or Food Handler certification preferred or required as directed by local regulation.

Responsibilities

Lead scheduled cafe shifts by setting a positive example, assigning tasks and maintaining service flow.
Train baristas on beverage recipes, TOAST use, resident charges, service standards, cleaning routines and product presentation.
Support We Proudly Serve Starbucks standards including recipe consistency, merchandising, labeling, product handling and guest-facing presentation.
Maintain inventory levels for coffee, tea, milk, syrups, paper goods, retail products, PATH water and grab-and-go items; communicate ordering needs promptly.
Monitor daily opening and closing checklists, equipment cleanliness, display quality, station organization and side work completion.
Respond professionally to resident and guest concerns and communicate trends to leadership.
Ensure food safety, allergen awareness, sanitation, temperature control and equipment safety standards are consistently followed.
Support cafe promotions, mobile order awareness where applicable, events and special community programming.
Provide feedback to leadership on team performance, training needs and operational opportunities.
Maintain regular attendance, punctuality, polished appearance and professional communication.