Lead Banquets Houseperson

Omni Hotels & Resorts • Fort Lauderdale, FL

3d • Onsite

About The Position

The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

JOB PURPOSE
Ensure the proper setup of meeting and banquet facilities while serving as a lead resource for the banquet setup team. Assist in coordinating daily operations, supporting team members, promoting departmental standards, and developing leadership skills in preparation for future advancement opportunities.

Requirements

• A minimum of one (1) year of banquet setup experience is required.
• Demonstrated ability to lead by example and positively influence team performance.
• Ability to provide coaching, training, and guidance to team members while fostering a collaborative work environment.
• Ability to prioritize work assignments, coordinate team efforts, and support operational goals in a fast-paced environment.
• Ability to motivate, develop, and support fellow associates while maintaining department standards.
• Ability to effectively communicate expectations and provide constructive feedback in a professional manner.

Nice To Haves

• Previous lead, trainer, mentor, or leadership experience is strongly preferred.
• Candidate should possess strong leadership potential and management skills for future growth opportunities.

Responsibilities

• Conduct pre-shift meetings to review event details, safety reminders, service expectations, and special client requests.
• Assist with onboarding and training new housepersons on proper lifting techniques, setup standards, hotel procedures, and safety protocols.
• Serve as a lead point of contact for banquet housepersons during assigned shifts, providing guidance and support to ensure successful event execution.
• Meet with banquet housepersons daily to reinforce uniform standards, appearance guidelines, and departmental expectations.
• Review daily worksheets and assist with assigning responsibilities to banquet housepersons.
• Support the Banquet Setup Manager by monitoring team performance and providing coaching, mentorship, and developmental feedback.
• Help maintain a positive and productive work environment by encouraging teamwork, accountability, and operational excellence.
• Assist the Banquet Setup Manager in documenting performance concerns and addressing operational issues in accordance with hotel policies and procedures.
• Provide daily, weekly, and monthly feedback to associates and communicate operational observations to the Banquet Setup Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed