JW Marriott Lead Banquet Set-up

AHC HospitalityGrand Rapids, MI
Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional experiences for guests. This company invests in supporting associate growth and sees their success as their own. The JW Marriott Grand Rapids is one of the properties where associates can start their career. This is a full-time position requiring weekend availability.

Requirements

  • Proven ability to oversee and coordinate a team of banquet setup staff.
  • Skilled in delegating tasks and providing clear instructions to ensure timely and accurate event setups.
  • Precision in arranging tables, chairs, linens, and decorations according to event specifications and floor plans.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Skilled in managing multiple setups and transitions between events.
  • Strong ability to work collaboratively with other banquet staff, event planners, and supervisors.
  • Willingness to assist team members in completing tasks efficiently.
  • Adaptability to adjust setups based on client or supervisor requests.
  • Familiarity with standard banquet equipment, layouts, and furniture arrangements.
  • Understanding of safety protocols for handling and setting up heavy items.
  • Ability to understand and follow detailed instructions or event plans (e.g., Banquet Event Orders).
  • Availability to work irregular hours, including early mornings, late evenings, weekends, and holidays.
  • Banquet Houseman experience
  • Diploma or GED

Responsibilities

  • Oversees the setup and breakdown of banquet and event spaces, ensuring all layouts meet client specifications and organizational standards.
  • Supervises a team of housemen, coordinating tasks to guarantee timely and accurate execution of Banquet Event Orders (BEOs).
  • Maintains the cleanliness, functionality, and safety of event spaces while providing hands-on support during setups, teardowns, and equipment management.
  • Adheres to all division and local standard policies and procedures.
  • Acts as the main point of contact for the department when set ups are being executed.
  • Performs all guest contact activities in a cordial, efficient, and professional manner at all times, maintaining a commitment to guest satisfaction.
  • Maintains a cooperative team-like attitude in working with supervisors and fellow associates.
  • Maintains a positive attitude toward the hotel and the job being performed.
  • Reports to work on time and in proper uniform.
  • Reads a banquet event order and diagrams to set up rooms according to BEO's.
  • Is thoroughly familiar with the location of all function rooms and related areas and the various types of set ups.
  • Is totally familiar with the safe handling, care, and storage of all banquet equipment.
  • Assists guests whenever possible, referring all requests which are beyond the scope of your responsibility immediately to your supervisor or the banquet manager.
  • Keeps the total function room area and storage areas clean and neat at all times.
  • Assigns and performs periodic total cleaning of the areas that are assigned to work.
  • Ensures all equipment not in use is returned to its proper storage area in a clean condition before the end of each shift.
  • Reports all damage to equipment, furnishings, or the room promptly to the Banquet Manager.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • paid vacation
  • discounted downtown parking
  • free employee meals
  • hotel and restaurant discounts

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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